Loop Physical Therapy - West Loop

Emily Weiner

Wonderful service. They work with a lot of care. TJ specially is incredible. Highly recommend working with her.

Soffee Yang

I chose this place after seeing all the nice reviews and I even started questioning are even visiting the same place? Yes the staff was friendly, that's why I gave the 2 stars, but: - I came here for knee pain, PT told me to exercises, but each time they were like "do 10 reps of glute bridges" and then turned away to treat other patients.I haven't been to other PT places before so I'm not really sure if it's common. - Until one day, with nobody watching me exercising with the right posture, I hurt my back. I haven't had any other injuries or anything, just all of a sudden, really bad lower back pain. The staff changed the treatment plan but after few sessions it was not getting better so I ended the visits because it would not be financially sustainable with what they charge me. My insurance only cover small amount of it, they charge me $120 per session in deductible. I've basically spent $960 with my knees feeling the same and severe back pain - With further examination, it turns out I had disc protrusion, which again, if there were someone watching me do the exercises correctly, I don't think this is gonna be this painful. - 2 months after I ended the visit, they send me an adjusted bill saying since there were some changes in insurance, I have to even pay more, and at the same time charged the amount on my credit card on file. I called them and the staff basically said "call the insurance company there's nothing we can do." When I ask her why are you charging me for"Self Care/HomeManagementTraining" for $80 she was like "oh because other places do it too, it's common". I mean, I can watch Youtube videos and do the exercise myself with $0, without proper guidance and attention, it's just really ridiculous to charge this part, and I even hurt my back because of this, which will cost me even more for treatments in the future. - I called my insurance company, and of course they said "there were some changes in the contract of your providers". It also seems unreasonable to me to apply adjustment 2 month later after my visits just because you changed your contract with insurance company.

Cate Zolik

This place is amazing, the staff are so kind (given I only have PT with TJ or Victor) but still it’s awesome. They helped me out with my knees and now my upper back!!! I love coming here just to leave feeling like a whole new person!

Jennifer Moy

I have been coming to Loop Pt since June 2021. I was being treated for my lower back due to having Ankylosing Spondylitis. Tj, Reagan and staff are nice friendly people. The staff is knowledgeable and takes their time with me patiently to do the exercises and explains to me what is going on with my body. I have noticed some improvements with my mobility and my posture . I would highly recommend Loop Pt.