Republic Services

NICOLETTE BLANCHARD

Continuously they do not pick up the yard waste. I report it and also call. Sometimes it is picked up a day or two later, but most of the time they do not. This time of year there is lots of yard debris. We pay for this service and I don’t feel I should have to call and report every single week.

Kamron Austin

I'm leaving this 5 star review in regard to the incredible customer service and knowledgeable help I received from Rosa! Rosa brightened my day beyond belief and was so kind! Her customer service is top notch!!

Buck R

Update: They have gone back to putting the metal trash can in a place that it blocks access to the recycling bins. No matter how hard we try to recycle this company make sure it doesn't happen. This is The Regular Guy who picks up the trash twice a week. He just can't seem to do the job right. Recently we called Republic to see about dropping off electronic recycling. We were directed to their weekend drop off site. We planned our entire morning around getting by there and dropping things off. And surprise! They were closed. We called to find out if we had made a mistake and we were informed that the Saturday site had not been opened much because of staffing issues. This would not be a problem if it wasn't the same company that directed us to come on a Saturday with no warning that they may be closed. Wasted gas, wasted time and wasted energy. Original 2 star review: The lack of services or information regarding the snow, ice and shutdown would lose another star, if I could find a way to give them more than two. I live in an apartment complex that has trash dumpsters and blue wheelie recycle bins. If placed where they belong, it is a system that works well. However, for over a year the regular trash man who collects the dumpster contents would place the large dumpster in a way that no one could access the recycling bins, including his co-workers who come for recycling on a different day. I know they were asked multiple times to put the dumpster back in a way that works for everyone, but it took a year to get the regular guy to do it. If you can't put the bins back where they go, then we can't get the trash in them or use the recycling bins. But for the long time of poor service and bad attitude, a month of success warrants barely one star. But hey, you are getting better, you know you are, and you can do it!

Scott Brayton

it is a thankless job and we appreciate you endlessly when you are working. We will NOT pay for this servicing for the time frame from 12/24 through current as you have not completed the tasks you are asking to be paid for. Please make sure your invoices are adjusted accordingly as we have paid for alternative waste disposal. Thank you.