LensCrafters

Category: Eye care center in Chicago, Illinois

Address: 2736 N Clark St, Chicago, IL 60614, USA

Phone: +17732488866

Opening hours

Sunday: 11AM–5PM

Monday: 10AM–7:30PM

Tuesday: 10AM–7:30PM

Wednesday: 10AM–7:30PM

Thursday: 10AM–7:30PM

Friday: 10AM–7:30PM

Saturday: 9AM–5PM

Reviews

Hadley Jordan

Nov 1, 2022

Had the best experience for my eye exam and getting new glasses and contacts yesterday. Since you are able to fill out the forms online before your appointment, the process was so quick and simple. Even with a refresher course on how to put it and remove contacts, I was in and out of there in less than 45 minutes. I brought my own frames to have my new prescription installed and my glasses were ready within an hour after my appointment. Everyone was kind and made the appointment fun and easy. I recommend this location in particular, because if you are waiting for your new lenses there is a ton of shopping and restaurants in the area to either kill time or be productive! PS- they offer discounts if you are a AAA member, so be sure to bring your card with you.

N Ghorbanian

Oct 31, 2022

On time appointment no waiting great customer service from start to finish all my concerns and needs were meet. Eye exam was easy and step by step explanation was extremely helpful.

Lynn Boucher

Oct 22, 2022

Great experience. Spent plenty of time helping to adjust contact strength so I could see better. Will definitely come again.

Mike Heffley

Oct 18, 2022

Start to finish a great experience. All staff was efficient, knowledgeable and made it almost effortless on the customer's behalf. Any decisions needed on my part where addressed with full disclosure of their knowledge and opinions.

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Questions & Answers

Hello, please tell me if my glasses - receipt # 1051362 - are ready to be picked up?

Stella Radulescu | May 6, 2022
LensCrafters | May 6, 2022

Hello Stella, We apologize, but we cannot advise that from here. Please contact us directly and we can answer this question. If you provided your mobile phone number for the order, you should also be sent a text once your order arrives in-store. Best regards!

What should I bring to my eye exam?

LensCrafters | Nov 2, 2021
LensCrafters | Nov 2, 2021

You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.

Why should I get an eye exam?

LensCrafters | Nov 2, 2021
LensCrafters | Nov 2, 2021

An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.

What is the difference between an eye exam and a vision screening?

LensCrafters | Nov 2, 2021
LensCrafters | Nov 2, 2021

A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!

Is a contact lens exam different than an eye exam?

LensCrafters | Nov 2, 2021
LensCrafters | Nov 2, 2021

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

How do I know if my child needs glasses?

LensCrafters | Nov 2, 2021
LensCrafters | Nov 2, 2021

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

I purchased a pair of glasses In May 2019 and have lost my prescription information. I'm wondering if I can request that information and have it sent to my email?

Robert Conklin | Nov 2, 2020
emil ballog | Nov 2, 2020

Probably i dont work there but if you ever have any problems its impossible to contact anyone but the store manager and if you have a. Complaint about the store manager guess what he is the one to call you back so unprofessional!!!I been waitng now two weeks for the regional manager to call me back about a refund lol no call back after leaving five messages this is the future of CUSTOMER SERVICE

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