1st Family Dental of Elgin

Ed Bear

Dr Ha was awesome. I had a tooth that had to be pulled. Once I was numbed up, it was basically pain free. She was also very friendly and helpful with questions I had on upcoming procedures. They are all great at this office!!

Jalva2

As a new patient, I have to say this has been the best dental place I’ve been to. I hate having to go to the dentist but they made the cleaning and cavity filling a super smooth easy experience. I will be recommending this place to everyone!

Stephanie Lumino

This practice has ruined my life, and it had taken years for me to actually write this. In 2016 I received my first root canal here. Something was off with the whole thing.. when the entire thing was over, I was in even more pain than before and a black dot on my cap. They said it was normal and the pain will go away. Well it didn’t. It got so much worse and I couldn’t bite down properly. I went back and they said I needed another root canal. And not only did I have to go through that again but they wanted me to pay again. Fortunately the dentist finally agreed to fix his mistake. However, less than a year later the root canal rejected and left me with an abscess tooth. I have had the same tooth root canal 4 times. I have been told that if this was done properly I would not be in this mess. I have tried getting the tooth extracted but the oral surgeon won’t touch it because the tooth is still healthy. So six years later and I am getting a 5th root canal on the same tooth.

David Reyes

They have bad customer service, however the dentist are excellent. In February 2020, I was scheduled for cleaning but due to Covid quarantined it was cancelled and would reschedule till further notice. I called in April 2020, they told me they would call me back. In May 2020, I got a message notification that they reopened. Until to this day, they never called me back for reschedule. I still do get phone messages for record updates and Covid mask requirements.