Renton Housing Authority

Nataya B.

Hard to get in contact with. But are very helpful when you do get someone to respond

Jayla Baela

I recently moved into their new apartment homes. If you’re looking for a starter place it’s great but not to stay for a while. My neighbor above has kids but let’s them run and stomp all the time. I’ve called Renton housing numerous times. It’s to the point I’ve had to call the police cause I couldn’t sleep for 3 weeks and Renton housing wasn’t getting back to me after many attempts of contacting them. Phone calls & emails. Even when I did get in contact. Nothing happen much. I leave my apartment daily just so I don’t have hear it. There is no apartment manager to get in contact with. And instead of them dealing with it. They rather me call the police. I even asked to have a sit down with the director and the ones who said they would help. However he didn’t even acknowledge the meeting. I strongly advise to think before applying. Yes they do help and I am beyond grateful but I also do deserve a peaceful place to where I don’t have have my tv on 100 to drown out my neighbors.

Jay H

I have been waiting 6 months to receive my deposit or what happened to it. I've came to learn over the years not to ever expect your deposit back (which i don't) but every person receives documentation for what the deposit was used for and how much if any you receive back. I have called countless times (lost count now) and barely reach anyone and when I do I do not get a real answer. They continue to say "oh someone will reach out to you soon" or along the lines of that. NOT ONCE HAVE I RECIEVED A PHONE CALL, EMAIL OR LETTER.

M Kha

Witnessed a great deal of corruption here since 2011 on. A particular employee, Gail Rost, had continuously showed unimaginable biased when it came to handling cases for my elderly family members. The documented unethical behavior of this employee was mind boggling at first. She was in clear violations of HUD guidelines and she wouldn't even hide it when was confronted about it in front of her supervisor Jill Richardson. She turned annual recertifications into endless unnecessary ordeals, ever since I confronted her about how she was purposely inputting false information. I do not know what it is now and if she was finally removed from handling my dad's case, as I am battling cancer and stepped away from overseeing the mess that my family have to deal with every year over there. One family member(client) has already died. Her last days were filled with stress and uncertainty as Gail Rost kept making things more and more complicated. It seemed like the only way to get things done was to keep asking to involve other employees and keep Mrs Rost away from handling these cases, as it was clear that she had a conflict of interest. Yet, she would be right back doing the same things the next year. Mrs Rost is a clear liability for this agency and should have been removed from handling cases that she purposely delayed and faked info to fulfill her biased perception about these clients and myself as well. The worst thing out of all this, is that her supervisor Jill Richardson heard her say very unethical things in my presence and did nothing. This makes this agency corrupt and in plain violation of HUD rules plain and simple. Mrs Rost remained at her position, and was only removed from the case ones, it was that first time in 2011 when she was caught providing false fake info in order to delay recertification and to discredit me as a live in aid at the time for my father. Which I wasn't even planning on doing anyways, their front desk offered it to me when they found out that I provide official caregiving to my dad via DSHS. But each year after ,she was back doing recertifications, and each year it was the same neglect to communicate odd changes that she would made up to derail the timely recertification, which had to be always reversed though the director Mark Groper, since everyone between him and Mrs Rost in the ranks have failed to question what she was doing and why. Employees Like Gail Rost can easily become a liability for an HA when they abuse their discretionary power to this extent. Again, this has been documented so extensively in writing and by recorded voice that it's mind boggling that she is still there and is still allowed to work on same cases that she kept providing false info to fulfill her biased prejudice on this particular family, as well myself. Again, I am taking care of my cancer right now and don't have much time for this mess, but I strongly believe that people who don't even hide their biases against disabled and immigrants in the open like Mrs Rost did, shouldn't be working in social services at all.