Lowe's Home Improvement

Brian (Breakdown)

We go tonight to buy a new freezer. Gentleman checks his device, says three are in stock so it shouldn't be a problem, sends us to the desk in the appliance area where a lady working is on the phone. He tells her what we need, she immediately says no we don't have that in stock. He shows her his device, she still shakes her head and says no it isn't in stock. My wife and I wait patiently, when she gets off the phone she completely ignores us and walks away. My wife and I decide just to order it online rather than deal with her. We do that, leave the store, and before we get home we get an email READY FOR PICKUP. They had it the whole time, but thanks to this rude associates lack of attention and customer service we now have to try to figure out when we can make another trip to Altoona to pick up what was there all along.

elizabeth etter

Love love this place compared to the runner up stores I still prefer Lowes they just have everything u could need and more and always helpful employees for the things you can't find

EDWIN Daye

Didn't have what I needed and not too friendly

Ray Brown

Very friendly staff answered my questions.