Best Buy

Category: Electronics store

Address: 1955 SE Delaware Ave, Ankeny, IA 50021, USA

Phone: +15152899289

Opening hours

Sunday: 10AM–8PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Jackson Michaels

Oct 27, 2022

Long time customer and generally happy with service, but today went in for a second 65” C2, which I verified was in stock via the app, stopped in, located the tv in the back, waited 10 minutes for an associate to no avail, went up to customer service and let them know I needed assistance with a television, and was told they’d have someone with me shortly. Went back and waited 15 more minutes before deciding to leave. Seemed to be a staffing shortage.

Jeff Gift

Oct 16, 2022

Don't go to geek squad at bestbuy ankeny store,after 4 1/2 waiting to install my remote start, they couldn't figure out why my car wouldn't start. Finally I told them just take it ,and I left ,I should have went to Garland ford cause they know what they are doing

eduardo gallardo

Oct 13, 2022

Don't spend your money here

Michele Battles

Oct 11, 2022

Made an appointment for a battery replacement on my iPhone 7. Showed up at my assigned time. Tech checked to make sure they had a battery. Then proceeded to tell me that sometimes they crack the screen on iPhone 7’s and to be prepared for that. I asked if the screen replacement would be free, and he said yes. But then he said that I might need to leave it for a week if they broke the screen. No one would leave their only phone for a week! I asked why it would need to be left there and at that point he said they didn’t have screens on hand. I said I would come back when they had both the battery and the screen in stock. THEN, he said they couldn’t get any screens due to the age of the phone! But he said it was rare to break the screen. So, I told him to go ahead and try. THEN he said they didn’t actually even have an Apple Certified Tech on hand to replace the battery! REALLY?? Tell me that at the end of a conversation?? I drove 25 minutes for that sole purpose, and you tell me that piece LAST???? He used way too many words to tell me what he could’ve said in 3-4 sentences. I walked out very unhappy with Geek Squad and will NOT be returning!

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Questions & Answers

DO YOU EVER ANSWER YOUR PHONES?

Kim Johnston | Nov 1, 2020
Michael Dunn | Nov 1, 2020

Not unless I know the #

Do you recycle old T.V's?

Ted&Kala Shipley | Nov 2, 2017
Gary Barden | Nov 2, 2017

No

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Do you take flat screen tvs in on trade?

Jim Anderson | Dec 6, 2021
Jeff Sontag | Dec 6, 2021

No

Does this location do trade in for electronics?

Devin Mangus | Nov 1, 2021
Jay E | Nov 1, 2021

Not sure, call and ask.

Can I order today and pick up tomorrow

Pat Kelley | Nov 1, 2021
Jeremy Schulz | Nov 1, 2021

If the item is available i would say yes

How do I schedule an appointment to have remote start put in car?

Joy Hesse | Nov 1, 2021
Jeremy Schulz | Nov 1, 2021

Call the business number and go through the prompts to reach that department or go in the store and go to that department and talk to an installer.

Is geek squad able to fix a cracked screen on a laptop???

Saxon Harding | Nov 1, 2020
Susan Ward | Nov 1, 2020

No they don't repair laptop screens.

Can I return a open box router

David Garland | Nov 1, 2020
Jessica Simonson | Nov 1, 2020

Yes with a receipt

Does we get aux cable for Samsung Mobile to speakers at Walmart stores

Rajeev Gupta | Nov 2, 2019
Bret thompson | Nov 2, 2019

If it's Samsung specific you need, you'll have a better chance of finding it at best buy. But if you just need an aux cord. It may be cheaper at Wal mart. With Samsung though, I'd try to keep it brand specific

Do you have fitbit charge 2 replacement bands?

DENNIS DAY | Nov 2, 2019
Annette J | Nov 2, 2019

Not sure. Do know they sell fit bits

I have a tv I brought 2yrs ago, it blinks or flash every 3 to 5 mins. can it be fix and what would it cost.

Joan Bundy | Nov 2, 2019
Rol3xman | Nov 2, 2019

Did you try a different hdmi cord? Use one that can carry more bandwidth. 2.0

How long does it to install a car radio in 89 dodge Dakota

Trev Smith | Nov 2, 2018
Micheal Hobbie | Nov 2, 2018

Ya may wanta call the store and ask them.

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do they have cd players for home stereos

David Hutchison | Nov 2, 2018
G G | Nov 2, 2018

You can view their full inventory on their website.

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i want to buy refurbished laptop from the best buy but before the purchase i want to see that and check that then if it every thing is ok i will buy it immediately , is it possible? i don't want to buy online.

HAPPY “HAPPY SMILES” SMILES | Nov 2, 2018
J G | Nov 2, 2018

Not sure they have refurbished items in stock in the stores. Best of luck!

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I have lost the power cord to my HP 3632 printer. Do you handle them?

Vivian Huisman | Nov 2, 2018
Scott | Nov 2, 2018

Yes, but they will order it... call.

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Does best buy sell the Xim4 mouse to ps4 converter

E L | Nov 2, 2017
Brian Gerhards | Nov 2, 2017

No. I would recommend looking into buying it from Amazon.

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