Theisen's

You will receive an email confirmation when your order has been shipped which includes tracking information.

No. Currently we only ship in the contiguous United States.

We offer FedEx and Spee-Dee Delivery Service. The carriers that are displayed during check out are dependent on your shipping address.

Shipping charges are based on the destination, weight, and shipping method that is selected. Please refer to the calculator in the shopping cart for an estimate.

Any warranty information is included in the product packaging.

All warranties are with the manufacturer. The first step in protecting your warranty would be filling out and sending in any warranty registration cards that come with your merchandise. Should any warranty issues arise with your merchandise, please contact the manufacturer of the product for further assistance.

Theisen's is proud of its quality product and stands behind its plant material. We guarantee select nursery stock: trees, shrubs, evergreens, fruit trees, vines, perennials and roses for 1 full year from date of purchase. Simply return the product with the original receipt for a refund of the full purchase price. Product without the original receipt, nursery stock left in the original container and annuals are not guaranteed.

On many of our items, yes. You will be offered that option during checkout if it is available.

Yes, in Step 3 of the checkout process, click the button "Add a Gift Card payment". Then enter the Card Number and 3-digit Verification Code from the back of your gift card.

In most cases orders shipping to you that are placed before 12 PM CST will be processed that day and typically shipped out within two business days. Items ordered after 12 PM CST will be processed the following day and typically shipped out within two business days. Please note that this is a general guideline and processing can take longer depending on the circumstances. The shipping option you select will determine the length of shipping time from there. You will receive an email when your order ships which includes tracking information.

Your card will typically be charged when your order has been shipped. If you are purchasing a special order item however, we reserve the right to charge your card at the time of purchase.

They used to sell them.

8am-8pm