Vista Optical

Smarties

Scheduled to get contacts. The eye exam went somewhat well but I felt like my eyes were not quite up to par. When my trial contacts came in they only had 5 days of contacts instead of 7. Whatever. Im pretty chill so I didn’t really complain. During the week I continued to think that my contacts were weak, especially in my right eye. I told the dr this and she just told me ‘ contacts are not going to be as good as glasses’. I’ve given these contacts a month of usage and there is stuff every day that I KNOW for a fact I should be able to read and I just can’t. I’ve worn glasses for years and I’m sorry. I know what I should and shouldn’t be able to see. I already spent $250 on this just for it to be wrong. I’d call them back to fix the problem, but now I don’t trust them with my eyes. This is stupid.

Liana Ksaibati

Vista Optical has consistently had amazing customer service. Every associate that we interacted with there is courteous, highly proficient and super helpful with any warranty work we have needed for my son's glasses. I would highly recommend this optical center!!

Silke B Herbert

It is the first time I need glasses and I went to several places and here was the first really good experience. Cassandra walked me through the whole process, what to pay attention to and how it all works. They have a great selection and awesome customer service!!!

Maria Huynh

Only giving two stars because my first experience was good, even though that was a year ago. Went in this year and no one knew what they were doing. All staff members were rude and unhelpful. They made it apparent that they didn't want to be there and wanted to help me even less. I would rather drive the hour and a half to the other vista optical in Kent then visit this one again.