Just had a terrible customer service experience. The owner got on the phone and berated me because I called to complain that a large sized rat was placed in a small box for transport and chewed out in a matter of 10 to 15 mins while on the way home. Carroll was immediately confrontational (although i was not looking or asking for a refund), but expressing that I would need to buy another and would need different type transport box. Utimately she just hung up on me. I WAS a 3 year customer. Never again
Kim Carter
Sep 9, 2022
Friendly workers help me with everything I needed 🤠
Frank Mclean
Aug 19, 2022
A great pet shop with friendly folks and very knowledgeable...a great find for me!
pernell thompson
Aug 1, 2022
Great place to do business
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Questions & Answers
Do you have any 20 gallon fish tanks for sale and how much
Beautiful ones. And sometimes freshwater oxylotyls. Those things can regenerate limbs. Not that you would want them to. They are awesome!!! Support local business, and the Thin Blue Line.
Missy Logan Rozier
do you guys have budgies?
raymanda locklear | Nov 1, 2021
Shelli Livermore | Nov 1, 2021
English and regular yes
How much is a bunny?
Tracey Oxendine | Nov 1, 2021
Dahaira Lugo | Nov 1, 2021
I bought my daughter's miniature rabbit for $49.99+tax. It was the only one left in March. You could call and find out if they have brought in more, the staff and owner are very nice and knowledgeable.
We have different size cages. We also carry kits when available. Right now I have a limited variety in store. We are closed at this time but would love to help you in person. Hours tomorrow are 10-5
Do you take returns? I bought a pair of rats in June and one of them turned out to be a female when I meant to get two males. I've bonded with the male but the female seems unhappy here. My male rat gets aggressive when she's around.
David Strider | Nov 2, 2019
Carrolls Pets and Grooming | Nov 2, 2019
We don’t buy back but in this case if you would like to exchange, bring her in.
We stock parakeets always. When available, we have cocktails and zebra finches. As of right now we have cocktails and parakeets. I can also order conures and different finches in, along with certain parrots when available.
We do not have any in stock at the moment, but would special order them in for you if needed. And yes we lock the reptile room at this time but open it for customers upon request.
Don't know how Christmas is going to effect them but they normally do!!
Do y'all sell Indian Almond Leaves
Gail Mauney | Nov 2, 2019
Carrolls Pets and Grooming | Nov 2, 2019
I do carry it in a three pack, but I am out till Monday when my truck runs. If you need a larger supply please come in before Friday and I can order it for you.
We actually do buy and sell birds. If we buy from individuals, it would depend on the price and the ages of the birds themselves. You can call the store for a faster response. We also have a Facebook page. 910-739-3211
Goldfish from the feeder tanks. Get 10 for 10 cents a piece, but you don't get to pick them. Pay 50 cents a piece if you pick them. I pick the ones with the longest fins and they grow to about 8 inches long in my pond. They also have babies 🤗 and they get even longer fins 😍. So beautiful! I wish I could attach pictures.