Big K LP Gas, Inc.

Carlos Morales

I am having a terrible experience with this company. I had them to come out refill my gas tank. The delivery guy hit my water meter. He never came to the door to notify anyone in the house of what happened. They did notify the water department. That's the only way that I found out that the guy hit the water meter. Since then I have lost almost all of my water pressure. When I called to tell the lady at Big K about what I was going through, her response was "that is something the water department would have to fix and we only deal with gas not water lines". It's been a week and the issue has yet to be resolved. I really do not recommend this company!!!

Phyllis K Woods

Always responds promptly when I request a delivery. Awesome to do business with.

Viper5783

We are currently getting them to install lines for us. Due to unforeseen circumstances aka my dad having to go to the doctor for an unscheduled appointment we were not at our house when the people showed up to install. A lady from the main office called us and her voice sounded very angry in my opinion about us not being there even after I told her the reason why. Who cares more about their appointment than the customers health? Were very sorry we couldn't make the appointment but should we be made to feel so guilty? i work in customer service and no matter what the customers reason even if not very legit which I beleieve ours was, I make sure the customer feels like everything is alright and help them reschedule even though this lady did nothing of the sort. We will reschedule because we need the product and she isn't the only employee there, but what sorry customer service.

April Wright

Outstanding! I have finally found a great place to service our mower. Everyone was friendly, helpful, and provided speedy service.