Family Guidance Centers Inc

Justin Ramsey

MY wife is a patient here and she's absolutely loves the counselors and staff! She also used this facility for her in patient rehabilitation and thankfully and graciously by the grace of God she is still sober to this day! She recommends fully anytime she can or someone is questioning about where they can find help in or around Springfield Illinois.

Big Bob

As a former employee I apologize to the people on here who had a bad experience while at FGC. I was actually scolded for being too nice to the residents. TOO NICE! How you can be too nice to someone who is going through one of the hardest things in they're lives is beyond me. Certain staff in particular is rude, disrespectful, and just a horrible human being at best. Hopefully any of the paitents who were there while I was there remember that I tried my best to treat them with compassion and empathy. I would not recommend this facility to anyone. I was so glad to get out of that place and find a job where I am appreciated, and I am able to treat clients with respect without being belittled for doing so.

PinupPanda

The staff is incredibly rude and disrespectful. They have authority hunger and treat clients like dirt. They blatantly harass by calling clients inappropriate names. The staff does not communicate with eachother so everything is lost in translations. Rules are not followed. This is not the place to get help unless you have no choice. No one cares here. I’m appalled and surprised this place has not been shut down

One.eyed.racoon

I’ve been to the Harvey office for Methadone treatment, Manteno for inpatient, and Springfield for inpatient....and my life has been saved! Mr Marvin In Harvey is absolutely amazing and has great personal, but totally professional relationships with all his clients. Manteno: outstanding! Ms. Yolanda and Ms. Carol are were once where we were...now they save lives, like mine. Springfield, Ms. Kathy rocks!!! I can’t speak on Chicago because I’ve never been there. So seriously, for all the ones with negative comments, the problem was more than likely YOU weren’t ready to be honest with yourself, and YOU weren’t ready to surrender to the program. This program isn’t new, if you paid attention you’d know when it started, where it started, and by whom started it. Instead you are complaining about a counselor or 2 and forgetting if YOU didn’t make the choices you did you wouldn’t of had to go to any of the places, or fluctuate your Methadone dose amount, or deal with attitudes. When I was using I woulda dealt with anyone’s attitude to get clean, considering I was hanging out with the devil everyday. Time for some folks to get honest and stop pointing fingers!! Be blessed everyone!