U.S. Bank Branch

Category: Bank in Mattoon, Illinois

Address: 1400 Charleston Ave, Mattoon, IL 61938, USA

Phone: +12172346434

Opening hours

Sunday: Closed

Monday: 10AM–2PM

Tuesday: 10AM–2PM

Wednesday: 10AM–2PM

Thursday: 10AM–2PM

Friday: 10AM–2PM

Saturday: Closed

Reviews

Rj Hampton

Jan 26, 2022

Don't ever switch to US Bank. We decided to switch over deciding we needed something national so we wrote a check from our old account putting it all in the new US Bank account the only problem was without a notice or anything they put a hold on the check because our account was "too new". So now we have zero access to all our money for 12 days. Whatever I guess I can understand but then my girlfriend gets her paycheck from SARAH BUSCH a place everyone should know and no joke they place a hold on it again. This time they say for 7 days. If you want to feel like a common criminal and don't want to ever have access to your money come to US Bank!

Robert Spraker

May 23, 2020

Horrible bank. Only 1.5 branches still open in Mattoon. Takes 1 hour to wait in line to cash a check. Wish switching all my accounts was not so difficult. Stay away. Appears to be at the point of closing completely in town.

Tom Dickerson

May 20, 2020

I have never seen a bank so slow drive up deposit.

jennifer miller

Dec 13, 2019

Never been but says I have

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Questions & Answers

How do I refresh my account data?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

Account information from external institutions is updated by U.S. Bank once daily (early morning) at a minimum, and some institutions may refresh or update their data every three hours as requested by U.S. Bank. Your account information will be updated automatically each time you login to the app with the daily update, or more refreshed data if available. Data can also be refreshed manually, but only if more than three hours has elapsed since the last update. As such, external account balances displayed may not reflect the latest transactions or available balances. The time shown, for example (1 hour), next to your external account, is the time elapsed since new data was successfully received from your institution. iPhone/Android Mobile App steps: For the best mobile banking experience, we recommend logging in or . To refresh your account data manually, pull down on the account dashboard. You can also refresh your account at the financial-institution level by following the steps below. Select Manage external accounts from the bottom of your account dashboard. Select the financial institution you would like to refresh. Select Refresh from the financial institution screen.

How can I access my tax documents?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

Depending on the document type, tax documents can be accessed electronically or via paper statement. Most tax documents for deposit and mortgage accounts will be mailed to your mailing address on file no later than January 31. To retrieve your tax documents electronically, follow the below steps. Online banking steps: To get started, log into online banking. Select My accounts from the main dashboard then choose My documents. Choose Tax documents. Your available tax documents will show. That's it! The option to retrieve electronic tax documents is only available on the full usbank.com website. This option is not available on mobile banking.

How do I find a U.S. Bank branch or ATM when I’m traveling?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

If you’re on Google, search for ‘U.S. Bank near me.’ You can also visit the U.S. Bank branch locator at https:locations.usbank.com and enter address, city or state and ZIP code that is nearest to you. Another option is to click on the map and select the ‘Search this area’ button. Use the filters to narrow down your search. You may also select Locations in the upper right corner of the page at usbank.com to start your search.

How do I get in touch with customer service?

U.S. Bank Branch | Jun 4, 2022
Greg Fultz | Jul 4, 2022

Call the customer service number

Why should I schedule an appointment?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

An appointment with a banker allows you time to ask any questions you have. Some services such as notarizing documents require that you make an appointment. You can also get help with the mobile app, opening a checking or savings account, transferring money and more. When you book an appointment, you’ll select the date and time, the purpose of your visit and if you’d like to meet at the branch, over the phone or virtually.

What is a virtual appointment?

U.S. Bank Branch | Jun 4, 2022
Greg Fultz | Jul 4, 2022

It's an appointment that you have virtually.

How do I open a checking account?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

You’ll need a social security number, or a W-8BEN with supporting documents, and a valid form of identification. U.S. citizens can use a state-issued photo ID like a driver’s license, passport or state or military ID. Identification for non-U.S. citizens includes a foreign passport, visa or an I-9. A minimum opening deposit of $25 is needed to activate your account (once you’ve been approved). This can be paid with a prepaid, debit or credit card, a transfer from another U.S. Bank account or a transfer from another financial institution. You must be 14 years or older to open a checking account. Those under the age of 18 must of a co-applicant.

What's the benefit of linked external accounts?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

When you bring all your accounts together in the U.S. Bank Mobile App, you’ll see a more complete financial picture with one login. Linking external accounts allows U.S. Bank to display account balance information for all your linked accounts in the same view. Linked accounts are for display purposes only. Neither U.S. Bank, U.S. Bancorp Investments nor you will be able to manage, transfer assets or take action on an external account. For more information, please review U.S. Bancorp’s Privacy Policy.

When I update my phone number or email address, does that change where my alerts are sent?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

It depends on the alert type. Security alerts and branch eReceipts are sent to your primary email address on file. When you change it, these alert types are automatically redirected. Our other alerts (i.e., Account alerts, bill pay alerts and Zelle® alerts) need to be manually changed. This means each active alert needs to be reviewed to change the phone or email address associated with it.

When are my tax documents available?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

Depending on the document type, tax documents can be received electronically or via paper statement. Electronic tax documents To receive tax documents for any year you need to have your eligible accounts enrolled for paperless delivery by 11:59 p.m. CT on December 31, or the last business day of the year. Your tax documents will be available no later than January 31 of that following year. Follow the steps in How do I enroll for paperless tax documents? to gain electronic access for eligible accounts. Paper tax documents Most tax documents for deposit and mortgage accounts will be mailed no later than January 31. U.S. Bank Trust and Investment accounts will be available as follows: IRA accounts and charitable gift annuities: Beginning January 31. U.S. Bancorp Investments accounts: After January 21 for qualified distributions and after February 15 for all other types. Agency and custody accounts: Begin to mail after February 28. Trusts: Will typically produce K-1 and tax letters after March 15. Mutual funds, REITs, and similar RIC securities: Begin to mail after March 15 if you have undistributed long-term capital gains.

If there's two owners on my account, are both of them needed to authorize an account closure?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

No, only one owner is needed to close a joint account. If you are considering closing your account, we'd like to thank you for your business. Once your account is closed (except mortgages), mobile and online banking access is removed. For mortgage accounts, you can access mobile and online banking services for one year after closing. Accounts can't be closed while systems are in overnight processing (generally 10:30 p.m. - 5 a.m. CT). Please contact us outside these hours to close.

How do I stop a check from bill pay?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

There are a couple things to consider before you place a stop payment on a check: Payments already in process or completed can't be stopped. To stop a scheduled payment, you'll need to submit your request at least three business days before the scheduled payment date. Online banking steps: To get started, log in to online banking and follow these steps: Select Bill Payments at the top of the page, then select Pay Bills. Select the Schedule Payments tab to view the status of pending or future payments. Choose the payment you’d like to stop. On the payment details section, select Stop this check, then select Continue. Review your request, then select Agree & submit. U.S. Bank Mobile App steps: For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App. Select Pay bills & transfer at the bottom of the screen, then select Pay a bill. Choose the account associated with the payment you’d like to stop. On the Bill details screen, choose the payment to review. Select Stop this check at the bottom of the Total section, then select Continue. Review your request, then select Agree & submit.

How do I cancel a stop payment on a check, ACH, or recurring debit?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

If you want to reverse a stop payment request, follow the applicable process below: Online banking steps: To get started, login to online banking and follow these steps: Select the account associated with the transaction previously stop paid. On the left, select Account security, then Stop payments. Select View history below the question, “Already requested your stop payment?”. Choose the transaction that has the stop payment request, then select Yes, cancel request. Confirm the details and select Cancel request once more. You’ll receive a confirmation we've canceled your stop payment request. U.S. Bank Mobile App steps: For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App. Select the account associated with the transaction previously stop paid. Choose Account options below your account balance, then select Stop payments. Select View history below the question "Already requested your stop payment?" Choose the transaction that has the stop payment request, then select Yes, cancel request. Confirm the details and select Cancel request once more. You'll receive a confirmation we've canceled your stop payment request.

What can I use my home equity line of credit (HELOC) for?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

Home improvements Whether you’re looking to remodel your kitchen or build an outdoor living area, a home equity line of credit (HELOC) can be a great option. Debt consolidation If debt management has become a burden, consider using a HELOC to consolidate your debt into a single, more manageable payment at a competitive rate. Major purchases A HELOC may give you the resources you need to help you make it happen, at a rate you can feel good about.

What is the charge for personal property tax on my bill?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

This is a tax assessed by your local taxing authorities. We pay all taxes and charges imposed by a government authority in connection with the leased vehicle on your behalf. As part of your agreement, those taxes and charges are passed along to you as the lessee. Personal Property taxes are NOT included in automatic payments. They are billed separately and will need to be paid separately by mail to ensure they are applied correctly.

What services are available with Wealth Management?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

We serve investors of all asset levels, and there are a variety of ways to get started working with us. To work with a local advisor or team, learn about our specialized wealth management services by visiting our Wealth Management page.

What information do I need to apply to invest online?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

To apply online, you must be: At least 18 years A legal resident of the United States You will also need: Social Security number or Individual Taxpayer Identification Number Identification, such as driver’s license or passport Employment information Financial information such as household and net worth

How do I apply to invest online?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

Select Start Investing | U.S. Bank | U.S. Bancorp Investments and choose one of the following account types to get started: Automated investor Select-directed brokerage Traditional IRA Account Roth IRA Account SEP IRA Account

What kinds of accounts can I link for external accounts?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

You can link most account types, such as your checking, savings, credit card, investments, home mortgage, and vehicle loans.

What kind of information is required to send a wire transfer?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

Here's some things you'll to know about the receiver (also known as the beneficiary). Name Address Bank information (including account and routing number) That's it!

Is there a fee to check my credit score?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

There is never a fee to check your credit score within online banking or the mobile app. U.S. Bank is here to help you understand your credit score and possible ways to improve it. You can enroll to view your credit score on the main dashboard within online banking. You can view in the mobile app by tapping the microphone at the bottom of the screen and simply say "credit score."

How will I know if my wire transfer is completed?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

We will send an update to you via email.

What information do I need to send someone an international wire transfer?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

To send an international wire transfer, you'll need to provide six pieces of information: Receiving bank's information: The bank's SWIFT code, their name, and address. Beneficiary information: The recipient's name, account number, and address. Visit us at any U.S. Bank branch to complete the request. We encourage you to make an appointment to allow time for questions and processing. Logged into the mobile app? Select Make an appointment on your dashboard. Logged into online banking? Start by selecting Customer service at the top of your page, then choose Make an appointment. Not logged in? Visit usbank.com, then select Locations in the upper left corner and enter your ZIP code. Select the branch you'd like to schedule an appointment at, then choose Make an appointment.

How do I get a payment history for my mortgage?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

Getting a payment history online is quick and easy. Choose the best option for you below. Online banking steps: For the best online banking experience, we recommend logging in at usbank.com. Select your mortgage account listed under Accounts on the left side of the dashboard. If you have multiple U.S. Bank accounts, choose View and manage below your account details. If you only have a mortgage, choose View, pay & manage below your account details. Choose My Loan from the top menu section of mortgage dashboard. Your Payment history will be listed in the center column. You can select the different tabs listed to filter what way applied to your mortgage, escrow, ect. You can select View Additional Activity at the bottom for an advanced search. U.S. Bank Mobile App steps: For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App. Select your mortgage account from main dashboard. If you have multiple U.S. Bank accounts, choose View and manage my account below your account details. If you only have a mortgage, choose View, pay & manage below your account details. Select the main menu on the top right side of the screen and choose My Loan. Your Payment history will be listed in the center column. You can select the different tabs listed to filter what way applied to your mortgage, escrow, ect. You can select View Additional Activity at the bottom for an advanced search.

How far back does my alerts history go?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

We keep records of your security and account alerts including online statements, letters and notices for 90 calendar days.

What does SWIFT stand for when I'm dealing with international wire transfers?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

SWIFT is an acronym for the Society for Worldwide Interbank Financial Telecommunications and may also be referred to as a CIC code. U.S. Bank's swift code is USBKUS44IMT.

Is there a cut-off time for sending a wire transfer?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

Yes. For same-day domestic wire transfers, funds may only be sent between 7:30 a.m. – 4:30 p.m. Central Time. If you scheduled a wire transfer to be sent on a future date, you can make changes until 11:59 p.m. CT the day before its send date. In both cases, be sure to give yourself plenty of time to complete the necessary information before the cutoff time.

What are my options for business loans?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

Depending on your needs and eligibility, U.S. Bank offers term loans and Quick loans. Term loans Borrow funds for equipment, vehicles, or for general purposes. Make your payments on a preset schedule or monthly principle and interest. Can be either unsecured, or secured by collateral, with fixed interest rates for the life of the loan. Quick Loans Borrow funds for general working capital, equipment and vehicles. Payments are set to a fixed monthly payment. Some loans are secured by collateral or general business assets, with competitive rates. For more information and to apply for a business loan, visit our Business Loans page.

What is a reserve line and how can I apply for one?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

A U.S. Bank Reserve Line is an unsecured line of credit linked to a checking account, which provides automatic overdraft protection. It's commonly used as funds for emergencies, overdraft protection and/or as an overdraft line that's separate from other lines of credit you may have. To apply, visit our Reserve line of credit page.

Is my authorized user's activity distinguished from mine (i.e., owner) on my credit card account?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

No. Since all cards issued on your account share the same account number, transactions are listed together. There's no additional information available to tell which transactions were made by you, or any other cardmember on your account.

Do statement credits earned from completed cash-back deals count toward my credit card payment?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

No, statement credits earned through cash-back deals don’t count toward your minimum payment.

How do I access my U.S. Bancorp Investments account?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

Online banking steps: To access you investment account information, simply log into online banking to view all of your information on the account dashboard. iPhone/Android Mobile App steps: For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank mobile app. Look at the bottom of the main dashboard for the “Open the investments app” link, or go to the app store and search for “U.S. Bancorp Investments” to find the app.

What are the payment addresses for U.S. Bank?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

For when you need to mail a payment or need the information to set up bill pay with your bank, below is a list of our payment addresses. If you do not send your payment in with a coupon, be sure to include your account number on the Memo section of your check. Consumer/business credit cards Visa/Mastercard holders: If sending the payment via USPS or you need the address to use for your bill pay: Cardmember Service PO Box 790408 St. Louis, MO 63179-0408 If sending the payment overnight delivery: Cardmember Payments: Attn 790408 824 N 11th St. St. Louis, MO 63101-1-16 American Express holders: If sending the payment via USPS or you need the address to use for your bill pay: Cardmember Service PO Box 790185 St. Louis, MO 63179-0185 If sending the payment overnight delivery: Cardmember Payments Attn: 790185 824 N 11th St. St. Louis, MO 63101-1016 Home mortgage If sending the payment via USPS or you need the address to use for your bill pay: U.S. Bank Home Mortgage PO Box 790415 St Louis, MO 63179-0415 If sending the payment overnight delivery: U.S. Bank Home Mortgage Attn: Payment Processing 4801 Frederica Street Owensboro, KY 42301 Consumer loans and lines of credit If sending the payment via USPS or you need the address to use for your bill pay: U.S. Bank Consumer Loan Servicing PO Box 790179 St Louis, MO 63179-0179 If sending the payment overnight delivery: U.S. Bank Consumer Loan Servicing Payment/Payoff Processing 1850 Osborn Ave Oshkosh, WI 54902 Consumer lease U.S. Bank Lease PO Box 790117 St Louis MO 6317-0117

How do I appoint a trustee?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

Simply visit us at your local U.S. Bank branch to get started. Please have the trust document of the trustee along with you, so we can start the process.

How can I remove the value of external accounts from my totals on the dashboard?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

The option to remove your external account from the total on your dashboard is only available on the U.S. Bank Mobile App. This option is not available on our full website usbank.com. You can remove values by hiding your external accounts from the account dashboard by following these steps: Select Manage external accounts from the bottom of the page. Select the financial institution of the account you want to hide. Select the account you want to hide. Switch the Show on dashboard toggle to the off position.

How can I check savings interest rates?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

We make it easy! Explore our saving account offers page. U.S. Bank Mobile App steps: For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App. At the bottom of the main dashboard, select Explore & apply. From there select Standards Savings and you will be able to tap on View today's rates from there.

Do you provide data from financial institutions outside the United States?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

Our data aggregation partner aggregates data from over 15,500 data sources across dozens of countries around the world.

Does U.S. Bank and U.S. Bancorp Investments use a third-party to provide aggregation services?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

Yes, we use Yodlee and MX to get your information from other financial institutions you do business with. These are known as data aggregation services. Since we have third-parties gathering the information, we aren’t responsible for the accuracy of the information shared. For questions on your linked external accounts, please contact the respective financial institution.

Can I use external account aggregation to verify my account balances with external institutions?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

No, the balance may not contain the most up-to-date information. Since we have third-parties gathering the information and sharing it with us, we aren’t responsible for it's accuracy. The information from your linked external accounts is provided for convenience and general informational purposes. If you have questions about those accounts, contact the respective financial institution.

What should I do if I'm a victim of identity theft?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

If you're personal information has been compromised, we recommend the following actions: Let us know as soon as you can. We'll review your account(s) for any suspicious activity. Place a "fraud alert" on your credit bureau file with the credit bureaus. Create an "Identity Theft Complaint/Affidavit"* with the FTC (Federal Trade Commission) to document the issue. File a police report. Save your Identify Theft Complaint/Affidavit and police report. Combined, they become your Identity Theft Report. Some of the companies/financial institutions you deal with may want to see it. Additional information: *To submit an identity theft complaint: Contact the FTC’s Identity Theft Hotline at 877-IDTHEFT (438-4338). Or File your complaint online at reportfraud.ftc.gov. The Identity Theft Complaint prints in a legal format called an “affidavit.” After you submit your complaint online, print a copy. You may need to reference it later. For more information on how to address identity theft, visit: Identity stolen? Take these 5 steps immediately. How to Spot Fraud. Knowing what to look for. Request a free consumer credit report by visiting annualcreditreport.com. You’re eligible to obtain a free consumer credit report once every 12 months under federal law. Please be aware annualcreditreport.com doesn’t provide free credit scores; you must purchase them.

Where can I find information on new certificate of deposit (CD) rates?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

We make it easy to compare CD rates. Just follow these steps: Online banking steps: For the best online banking experience, we recommend logging in at usbank.com. Select Products and services at the top of the page, then choose checking and savings. In the Bank accounts section, select Certificate of deposit (CDs). You'll find information on our different CD products such as Annual Percentage Yield (APY) rates, answers about CDs and a calculator to estimate how much you might earn. U.S. Bank Mobile App steps: For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App. From the account dashboard, select Explore & apply at the bottom of the page. Choose Savings & CDs and we'll provided a tailored list of recommended accounts to choose from. Select Learn more on that product for details. Additional information: You can also visit our Certificates of Deposit page and enter your ZIP code when prompted to view rates in your area.

Do I earn rewards on credit card purchases made by my authorized user?

U.S. Bank Branch | Jun 4, 2022
U.S. Bank Branch | Jun 4, 2022

Yes. If you have a rewards program associated with your credit card account (e.g., Altitude, FlexPerks, Cash+), charges made by your authorized user(s) earn rewards. Rewards earned are based on the same terms as your card (i.e., account owner), since the rewards program is tied to the account as a whole, not to an individual card.

Can I make external transfers to and from my U.S. Bank loan accounts?

U.S. Bank Branch | May 5, 2022
U.S. Bank Branch | May 5, 2022

No. At this time, external transfers to and from loan accounts are not available.

How do I see my transaction history?

U.S. Bank Branch | May 5, 2022
U.S. Bank Branch | May 5, 2022

We make viewing the last 18 months' worth of transactions easy and convenient. Right below the account's details you'll find: Pending and completed transactions, with descriptions and amounts. Account balance after deducting transactions. Online banking steps: To get started, log in to online banking and follow the below steps: From the dashboard select My accounts then Choose an account. Select the desired account and your transaction history will appear. Use the directional arrows to move the pages forward and backward. U.S. Bank Mobile App steps: For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App. From the main page, choose the account you wish to see transactions for. Use the directional arrows to move the pages forward and backward. Additional information: To obtain transaction history older than 18 months: Use the Advanced search to enter a date range that encompasses the transaction(s) you'd like to view. View your monthly statements. If you have any questions or need assistance, call us at 800-USBANKS (872-2657). We accept relay calls.

How do I edit or cancel a digital wire transfer?

U.S. Bank Branch | May 5, 2022
U.S. Bank Branch | May 5, 2022

If you're looking to edit or cancel a same-day wire transfer, call us right away at 800-USBANKS (872-2657). We'll need to check the transaction to see if it's still pending. Bear in mind we can't guarantee the transfer can be stopped. When calling, be sure to speak with a representative for assistance. On future dated wires, you'll have the option to edit or cancel up until 11:59 p.m. CT. before the day of the transfer. Follow these steps to complete the desired action. Online banking steps: For the best online experience, we recommend logging in at usbank.com. From the main menu, select Transfers, then Wire Transfer. All submitted, completed and canceled external transfer activity will display. Use the Filter option to view transfer history only. Select the wire transfer you would like to edit. You will have the option to Edit or Cancel up until 11:59pm before the day of the transfer. U.S. Bank Mobile App steps: For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App. From the account dashboard, select Pay bills & transfer, then choose external transfers. Choose Manage my transfers. When the scheduled transfer shows, select it. At the bottom of the window, you can cancel or edit the pending transfer.

How do I earn points on my U.S. Bank Altitude Go Visa credit card?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

You can earn 4X points on takeout, food delivery and dining, 2X at grocery stores, grocery delivery, streaming services and gas stations, and 1X point on all other eligible purchases

What is a U.S. Bank Simple Loan?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

The U.S. Bank Simple Loan is a quick and convenient way for U.S. Bank checking customers to borrow up to $1,000 to take care of planned and unplanned expenses. To get started, simply log into online or mobile banking and select the Simple Loan application from your checking account menu. Member FDIC

What is a Simple Loan?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

The U.S. Bank Simple Loan is a quick and convenient way for U.S. Bank checking customers to borrow up to $1,000 to take care of planned and unplanned expenses. To get started, simply log into online or mobile banking and select the Simple Loan application from your checking account menu.

How soon can I apply for another Simple Loan?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

You can apply for another Simple Loan 30 days after you’ve paid off your previous Simple Loan.

When can I apply for another Simple Loan?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

You can apply for another Simple Loan 30 days after you’ve paid off your previous Simple Loan.

Can I apply for a Simple Loan for less than $100?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

A Simple Loan is a minimum of $100 and maximum of $1,000. If you need less than $100 a reserve line or credit card may be right for you.

When will I get my Simple Loan money?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

After your loan is approved and booked, you can access the funds in your checking account immediately. Funds deposited to your account after 8 p.m. CT will be available for withdrawal, but will not post to your account until the next business day.

When can I access the money for my Simple Loan?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

After your loan is approved and booked, you can access the funds in your checking account immediately. Funds deposited to your account after 8 p.m. CT will be available for withdrawal, but will not post to your account until the next business day.

When will the money for my Simple Loan be deposited into my checking account?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

After your loan is approved and booked, you can access the funds in your checking account immediately. Funds deposited to your account after 8 p.m. CT will be available for withdrawal, but will not post to your account until the next business day.

Will I be charged fees if I miss a payment or make a late payment on my U.S. Bank Simple Loan?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

No, there are no missed payment fees, non-sufficient funds fees or late payment fees on a Simple Loan.

Will I be charged fees if I miss a payment or make a late payment on my Simple Loan?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

No, there are no missed payment fees, non-sufficient funds fees or late payment fees on a Simple Loan.

Can I pay down my Simple Loan early?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

Yes, you can pay off your loan faster by paying more than the minimum amount due, but it won't reduce the fees you owe. There's no pre-payment penalty for paying the loan off early.

Can I pay off my Simple Loan early?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

Yes, you can pay off your loan faster by paying more than the minimum amount due, but it won't reduce the fees you owe. There's no pre-payment penalty for paying the loan off early.

When is my first U.S. Bank Simple Loan payment due?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

Your first payment will be due no sooner than 30 days after your loan is approved. And your next two monthly payments will be due on that same day of the month.

When will the first payment be due on my Simple Loan?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

Your first payment will be due no sooner than 30 days after your loan is approved. And your next two monthly payments will be due on that same day of the month.

When will my first Simple Loan payment be due?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

Your first payment will be due no sooner than 30 days after your loan is approved. And your next two monthly payments will be due on that same day of the month.

When is the first payment due on my Simple Loan?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

Your first payment will be due no sooner than 30 days after your loan is approved. And your next two monthly payments will be due on that same day of the month.

Where do I set up direct deposit?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

Simply fill out this U.S. Bank Direct Deposit Authorization Form with your account number and routing number and submit.

How do I set up direct deposit at U.S. Bank?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

Simply fill out this U.S. Bank Direct Deposit Authorization Form with your account number and routing number and submit.

How do I set up direct deposit?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

Simply download and fill out this U.S. Bank Direct Deposit Authorization Form with your account number and routing number and submit.

How do I set up direct deposits to my checking account?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

Simply download and fill out this U.S. Bank Direct Deposit Authorization Form with your account number and routing number and submit.

How do I apply for a Simple Loan?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

Log in to mobile and online banking and access the Simple Loan application in your checking account dashboard.

Where can I apply for a Simple Loan?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

Log in to mobile and online banking and access the Simple Loan application in your checking account dashboard.

What is third party account sharing?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

Third party account sharing lets you designate someone to access your accounts for the purpose of sharing data with another third party, like an accountant, or an online accounting application. They have view-only access to accounts you designate, and as always, you maintain full control over data shared by your third party delegate in the My Controls tab in online banking.

What happens if I accidentally revoke access to a third party that I was sharing my financial data with?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

If you revoke access by mistake or change your mind later, you can re-enable access by visiting the third-party website or app in which you previously shared your data.

Why are two companies sometimes listed together as a third party?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

Many third parties use service providers to assist in collecting your account information from various financial institutions. To make sure you understand who you've authorized to receive your account information, we provide the name of the third party and the service provider it uses to collect your data.

How do I stop sharing my U.S. Bank data with a third party?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

You can manage your sharing preferences on the My Controls tab within your U.S. Bank online or mobile session. You'll see a list of third parties that have access to your financial data through the secure connection. In most cases, you'll see a list of the specific data elements that you're sharing. If you revoke access, the third party will no longer have ongoing access to your account information through the secure connection. However, they may still be able to retain and use the data that you previously shared.

How do I review, manage or stop sharing my U.S. Bank data with a third party?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

You can manage your sharing preferences on the My Controls tab within your U.S. Bank online or mobile session. You'll see a list of third parties that have access to your financial data through the secure connection. In most cases, you'll see a list of the specific data elements that you're sharing. If you revoke access, the third party will no longer have ongoing access to your account information through the secure connection. However, they may still be able to retain and use the data that you previously shared.

What are the risks when sharing my data with a third party?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

Any use of a third-party site is at your own risk. At U.S. Bank, we can only control the secure delivery of data to your designated third parties. We are not responsible for the disclosure or use of your financial data by the third party. If you decide to share your login credentials with a third party, you are responsible for the use of your account by the third party.

Are there risks with sharing my financial data with a third party?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

Any use of a third-party site is at your own risk. At U.S. Bank, we can only control the secure delivery of data to your designated third parties. We are not responsible for the disclosure or use of your financial data by the third party. If you decide to share your login credentials with a third party, you are responsible for the use of your account by the third party.

How will a third party use my data?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

Any data you share with a third party will be governed by the third party's privacy and data retention policies. At U.S. Bank recommend reviewing those policies before sharing your data to understand how the third party will use and store your account information.

What happens to my U.S. Bank data once I share it with a third party?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

Any data you share with a third party will be governed by the third party's privacy and data retention policies. We recommend reviewing those policies before sharing your data to understand how the third party will use and store your account information.

What happens to my data once I share it with a third party?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

Any data you share with a third party will be governed by the third party's privacy and data retention policies. We recommend reviewing those policies before sharing your data to understand how the third party will use and store your account information.

Why would I share my U.S. Bank financial data?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

You may want to use financial management tools and services offered by third parties. With your authorization, these third parties (and their respective service providers) can collect your financial data. This is known as account aggregation.

Why would I share my financial data?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

You may want to use financial management tools and services offered by third parties. With your authorization, these third parties (and their respective service providers) can collect your financial data. This is known as account aggregation.

Why would I choose to share my financial data?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

You may want to use financial management tools and services offered by third parties. With your authorization, these third parties (and their respective service providers) can collect your financial data. This is known as account aggregation.

How does the U.S. Bank cash back credit card work?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

With the U.S. Bank Cash+™ Visa cash back credit card, you can earn 5% cash back on your first $2,000 in eligible net purchases each quarter on the combined two categories you choose. You earn 2% cash back on your choice of one everyday category, and 1% cash back on all your other eligible net purchases. If you do not choose your Cash+ Categories each quarter, all your eligible net purchases will still earn 1% cash back.

Where can I apply for a U.S. Bank Simple Loan?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

Log in to mobile and online banking and access the U.S. Bank Simple Loan application in your checking account dashboard. To be eligible to apply for a U.S. Bank Simple Loan, applicants must have an open U.S. Bank checking account with recurring direct deposits. Other eligibility criteria may apply. Eligibility is non-transferable. Loan approval is subject to eligibility and credit approval. Member FDIC

How soon can I apply for another U.S. Bank Simple Loan?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

You can apply for another U.S. Bank Simple Loan 30 days after you’ve paid off your previous Simple Loan.

How will U.S. Bank help students, faculty and staff sign up for a campus card?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

We'll work with your school to find ideal opportunities to hold on-campus tabling events and take applications at campus locations. Tabling sessions are usually held around major events like orientations, back-to-school and re-carding periods.

How do I apply for a U.S. Bank Simple Loan?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

Log in to mobile and online banking and access the U.S. Bank Simple Loan application in your checking account dashboard. To be eligible to apply for a U.S. Bank Simple Loan, applicants must have an open U.S. Bank checking account with recurring direct deposits. Other eligibility criteria may apply. Eligibility is non-transferable. Loan approval is subject to eligibility and credit approval. Member FDIC

Do we need to share any information about students, faculty or staff?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

No, we don't ask the school to supply information about students, faculty or staff.

Does our school need to share any information about our students, faculty or staff with U.S. Bank?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

No, we don't ask the school to supply information about students, faculty or staff.

What happens when a U.S. Bank campus card is lost or stolen?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

All cardholders need to report a lost or stolen ID card to the school’s card office to deactivate the campus functions and to be issued a new card. If the ID card was linked to their bank account, the cardholder must also report it to U.S. Bank. Cardholders won't be held responsible for any unauthorized purchases as long as the card is reported missing right away, and the school will have no liability for fraudulent use or overdrafts arising from campus card transactions.

What happens when a campus card is lost or stolen?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

All cardholders need to report a lost or stolen ID card to the school’s card office to deactivate the campus functions and to be issued a new card. If the ID card was linked to their bank account, the cardholder must also report it to U.S. Bank. Cardholders won't be held responsible for any unauthorized purchases as long as the card is reported missing right away, and the school will have no liability for fraudulent use or overdrafts arising from campus card transactions.

Are ATMs required to be on campus?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

Yes, our program requires at least one U.S. Bank ATM to be placed on your campus.

Will U.S. Bank place a bank branch on my campus?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

We currently have full-service branches and customer advisory centers at many colleges and universities. Contact a partnership manager to find out more about placing a branch on your campus.

Is U.S. Bank willing to put a bank branch on my campus?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

We currently have full-service branches and customer advisory centers at many colleges and universities. Contact a partnership manager to find out more about placing a branch on your campus.

How will U.S. Bank help educate students, faculty and staff about money and finances?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

As part of our commitment to community involvement, U.S. Bank offers a series of online and in-person financial wellness seminars that will give your students, faculty and staff the opportunity to learn important money management skills.

What's a campus card?

U.S. Bank Branch | Nov 1, 2021
U.S. Bank Branch | Nov 1, 2021

A campus card is a school ID card and U.S. Bank debit card all in one. We add banking functionality to your existing school ID card, making it easier and more conveient to get cash and make purchases.

Can I get 9n line to pay a bill ?

Martha Crowder | Nov 2, 2019
Cristy Rowe | Nov 2, 2019

Yes they have bill pay

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