Planned Parenthood - Peoria Health Center

Damian M

It has become impossible to make appointments. They have messed up my entire transition. You can't make them online, callbacks don't even ring, and you'll be on hold for 2 hours trying to talk to anyone. They don't even let you make followups so even if you get lucky once, you can't get any long-term treatment. Don't bother seeking care here, the whole place is rotten.

Silas Strom

They do NOT answer their phones, and when you ask about it in person while at the clinic, they instead INSIST you make an appointment online and give you no answer as to why you can't call. Even though it's an option! Every time I go into this specific location there's 3-4 women at their desk next to phones and computers. I had better service in Cedar Rapids IOWA Planned Parenthood out of state.

K S

Wish the one in Pekin would open back up. I’ve only been to this location once and have tried to schedule an appointment with them because I’m having issues and the dates are like 2 to 3 weeks out. U can’t get in direct contact with the office (or any Planned Parenthood office) to reschedule or even be seen same day. I’ve been having some issues and really needed to be seen on the day I made my appointment and they cancelled it the day before. I planned for that appt. Now I have to find somewhere else to go.

Kaity Rae

Need to update the calling service. I drove out on my break because the calling service said they were open. I got there and they were closed. Also the website won't let me book an appointment of any kind. Also how do you expect people with full time jobs to get the care we need if you're only open at the times we're working?