Grove at Shadow Green Apartments

Category: Apartment building in Franklin, Tennessee

Address: 2000 Toll House Cir, Franklin, TN 37064, USA

Phone: +18332487336

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 10AM–5PM

Reviews

Jeanine Sinor

Jul 8, 2022

These apartments are great. All the staff are friendly. I like the social events. I love the birds singing and the sociable people. I love looking out my windows and seeing the beauty of Tennessee.

thomas Tuggle

May 9, 2022

Nice outside areas. Grounds are fairly well kept minus the trash that builds up next to the Dumpster every weekend. Club house, gym and pool are what one would expect for the price. There is ample parking. So much so the grounds maintenance has had washing machines and paving stones in several of the parking spaces for months now. We did have a issue with pests when we moved in to our unit. You are not allowed to see the actual unit you are renting just a show unit. There were several small fixtures and appliances broken as well. It took about 2 weeks to get action from the leasing company to resolve any of it, so we waited almost a month to move in. The onsite management must be understaffed like everyone else. When We call to check up on issues there is a clear sense of annoyance once you do reach someone. There is no way to directly call them during in office hours. Call backs can take a couple of days. We had wasps nest developing on our balcony. Sent a maintained request to have it removed. 2 weeks went by with no one reaching out. We had to resolve it ourselves. Speaking with the neighbors the poor relationship with on-site management and pest issues are across the board. Having lived from coast to coast experiencing a swath of landlords and rental management companies, the lack of communication and poor facilities maintenance put this one on the bottom of my list.

Justin Fields

May 2, 2022

Pretty decent place with nice areas nearby. I'd say the price premium isn't worth it as of now (May 2022), but i'd assume most apartments in the Franklin area are like this.

Grayson Sweat

Aug 28, 2021

If you enjoy mold, procrastination and incompetency then this luxury apartment complex exceeds expectations. We have endured, on more than one occasion, the development of mold on the ceiling and walls of the bathroom. The maintenance staff is continually changing and lacks any sense of urgency. The explanation for the cause of the mold changes with each new maintenance staff member. Currently, we are experiencing major issues with our air conditioning system. This is not the first related issue. Unfortunately, the temperature in our apartment is 81 degrees Fahrenheit and rising each hour. Our apartment is uninhabitable due to the stifling conditions. After repeated maintenance requests and calls to the office, we have a temporary, portable unit incapable of sufficiently cooling the entire apartment. We are expected to continue living in these “luxury” conditions for the next three weeks in one of the hottest months of the summer.

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Questions & Answers

Is there a washer and dryer in the apartment? Or is it just connections?

Mario Cabaccang | Jan 5, 2022
Greenhaven Manager | Feb 4, 2022

All apartments include a washer and a dryer.

How much do I need to make to qualify for an apartment?

Mario Cabaccang | Jan 5, 2022
Greenhaven Manager | Feb 4, 2022

3x the monthly rent amount

Are there any utilities included?

Mario Cabaccang | Jan 5, 2022
Greenhaven Manager | Feb 4, 2022

All utilities are billed separately.

Is the community pet friendly?

Mario Cabaccang | Jan 5, 2022
Greenhaven Manager | Feb 4, 2022

We allow up to 2 pets per apartment. Some breed restrictions apply.

Is there an elevator?

Barbara Mueller | Nov 2, 2018
Mario Cabaccang | Nov 1, 2021

There is not an elevator at this community.

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