Ascend Federal Credit Union

Category: Federal credit union in Nashville, Tennessee

Address: 1901 Charlotte Ave, Nashville, TN 37203, USA

Phone: +18003423086

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Kris Layton

Jun 23, 2022

DO NOT BANK HERE !!! They are a joke, always locking me out of my account, charging me like $150 all the time for nsf fees that I never approved, refuse to fix the issues, won’t help me on the phones, delayed transactions, just all around a horrible experience since day one. Like 4 years ago .

Alex Bryant

Apr 19, 2022

I'm on the fence with this company I've been a customer for over 4 years never had a problem until this year maybe systems changed definitely new faces but not welcoming feelings making transactions in my account without even contacting me and notifying me and then the manager was supposed to give me a call I had to call them back and it was like "oh well."...🤦🏾🤷🏽smh

Jen Bond

Mar 2, 2022

Good customer service

Clinton Howell

Nov 17, 2021

Glad my branch opened. My account was going to a different bank. I can walk in !!!!!!

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Questions & Answers

are you open on the frist of january

christopher rhodes | Nov 2, 2019
Ascend Federal Credit Union | Nov 2, 2019

Hey Christopher! All Ascend locations will be closed on January 1st, but will reopen on the 2nd with normal business hours. Online banking is always available if you need anything. We hope this helps answer your question!

I would like to make an appointment to talk with someone about certificates. I have left an email, with no response. There is no local phone number to call. How do you get in touch with the local branch on Charlotte Ave, Nashville, TN - Thank You

Gale Newton | Nov 2, 2019
Angelique Phillips | Nov 2, 2019

I think for customer service you can press 0 for general help

Can withdraw from atm without my card

KRASHTHEDUMMIST | Nov 2, 2019
Ascend Federal Credit Union | Nov 2, 2019

We have a limited number of interactive teller machines where a representative could assist you with withdrawals, but our regular ATMs do require card validation.

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Do this credit union have atm on outside of the credit union

Tiffany Amos | Nov 2, 2018
Ashley Mitchell | Nov 2, 2018

Yes

Does this location have a 24 hour atm

Heather Trojan | Nov 2, 2017
Brandi Robertson | Nov 2, 2018

Yes

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