The Cheesecake Factory

Gloria Russell

The cheesecake factory located in Chesterfield Missouri. The staff was amazing the food was good the parking lot had plenty of parking and I had a good time. Our server was on point with our orders. I will return, Gloria ~

Monica Hernandez

I wasn't at all impressed with the customer service here. I wanted to order one slice of cheesecake to go. After walking in, I stood there for a little while before the man behind the hostess stand even acknowledged me. I continued to stand there waiting, and without even looking up at me, the man said he would be with me shortly, he was looking down at something the whole time. After a while, he finally looked up at me and asked what he could do for me. I told him I wanted cheesecake to go, then he pointed in another direction and told me I needed to go order it at the bakery. I walked over to the bakery and there was a blonde woman behind the counter, she looked flustered and had a displaced look on her face. No welcome, she just looked at me. I told her hello, and that I wanted to order a slice of cheesecake to go. She sternly said "which one". I told her what I wanted, and without any further communication she filled my order. She didn't look happy at all, she definitely had an attitude and looked like she didn't want to be there working. Such a shame because my cheesecake tasted awesome. I had the Reese's Chocolate Cake Cheesecake and I absolutely loved it. If I ever find myself in the area again, I can't say I'd ever come back here again after the poor customer service I received on my visit.

Allyson Sutton

My first time at the Cheesecake Factory. It's a huge place, decorated almost Moroccan style. There was a two hour wait but thankfully we just wanted a slice of cheesecake and were to order from the bakery and go. This cheesecake is divine by the way. I had the strawberry cheesecake and my daughter and chocolate mousse. So decadent and rich, I almost couldn't eat a whole slice but I found a way 😁. And there's two pages of different cheesecakes and desserts. It is pricy tho, one slice is between $8-$10. But we paid for the experience and enjoyed it.

Derrick Grant

This is a very good Cheesecake Factory location. It was very busy, since it was a Saturday evening. The staff seated our party quicker (approximately 30 minutes earlier) than the estimated wait time of 1 hour and 20 mins. The bread was amazing as usual, we ordered the Thai lettuce wraps which were very good, and the Celebration Cheesecake for dessert. Our server was very courteous and helpful. This was a fantastic meal and way to spend a Saturday evening. I highly recommend this Cheesecake Factory location.