Hilton Lexington/Downtown

Category: Hotel in Lexington, Kentucky

Address: 369 W Vine St, Lexington, KY 40507, USA

Phone: +18592319000

Reviews

Samantha Lowe

Jun 28, 2022

This is a nice hotel in downtown Lexington, walking distance to a lot of restaurants. Nice staff, walls are a little thin tho, was kept up by the couple next to us having a bang session from 1-2am and then 5-6am. Good for them tho. The hotel bar has good gin and tonics

Little Cloud (LittlexCloud)

Apr 18, 2022

Air conditioning working well is hit or miss. Hot tub is painfully small and isn't very warm. Despite this the hotel is generally our favorite to visit due to it's proximity to where we're visiting and has friendly, accommodating staff. The fridge in the room the last few times has been awesome and actually keeps food truly cooled. Bedding is comfy

Christina Wheeler

Mar 27, 2022

1. Checked in on Friday. Ordered room service and charged it to a different card than the one on file for the room. Was charged to my card and the room card. 2. Saturday nasty stuff started backing up in the bathroom sink. When I called the front desk the rep didn't know how to handle and asked me what I wanted her to do. 3. No Do Not Disturb sign in room. 4. Sink couldn't be fixed so we were moved to another room. Given voucher for two free breakfasts. 5. One of the lights in the bathroom in room 2 doesn't work. 6. Ice machine out of order on our floor. 7. Called front desk to speak to a manager and was given a run around before "Cliff" would finally get on the phone. 8. Over half the TV channels on the TV in the first room didn't work. When notified front desk they made no effort to investigate or fix. For $240 a night and the Hilton name, I expect better than this.

Lori Oakley

Feb 21, 2022

I want to give a huge shout out to Nick at the front desk for being so accommodating to all of my needs during our stay! He was so patient and helpful! This is a great location within walking distance to everything! We stayed on the third floor with easy access to the elevator and all the amenities of the hotel! I would definitely stay here again!

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Questions & Answers

Does the restaurant for Christmas day offer a buffet lunch or dinner?

Holly Leblanc | May 2, 2020
Milk Chocolate Animations | May 3, 2020

Not sure. But, they have a restaurant.

Do the executive rooms smell like mold or a bad odor in them? Does the air conditioning get cold in the hot summer in all the rooms to guest comfortable. Also is the shower and bath tub hot and cold water running with good pressure coming out?

Vanessa mccullough | May 3, 2019
Sloan Wilson | May 4, 2019

No the rooms do not smell like mold and do not smell bad. The hotel and the rooms on the executive level and beloware very clean. AC eorks great. The only thing negative is that the parking deck has very low ceilings. If you have a truck beware. Great hotel and great service.

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Does this location have outlets in the garage that can be used for charging electric vehicles?

Matt Batie | May 2, 2020
April Walters | May 3, 2020

Yes this garage has electric charging

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Do they have rooms you can smoke in?

Wanda Shuler | May 3, 2018
Dimitri Ferrell | May 4, 2018

They do have certain rooms that classify as 'smoking rooms'

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Is there a Bank of America close by?

Paul DeSoye | May 3, 2018
Alex Mazzoli | May 4, 2018

No

Check out time?

Barbara Hacker | May 3, 2018
Rob From the Internet | May 4, 2018

12 pm

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