Hertz

Martha Schueneman

Our car broke down on long trip. Couldn't find facilities to tow it home. Decided to rent car to get home. Staff was most helpful, helped load items from one car to the other, and explained new car features.

TheFay McCoy

They took care of me! I needed a vehicle after my transmission was getting repaired while I was on a little vacation. Excellent prices, customer service and someone even drove me to the auto place to pick my vehicle up! Excellent service! Thanks Hertz team!

Rickey Jones

They seem to treat people poorly I have used them before for business and I have never been impressed. I just saw how they treated a lady in Lexington. The threats seem excessive. Make you feel like they don’t appreciate their customers. I will never use them again regardless if I have to pay more. If enough people stop using them would be a bold statement that you can not treat people this way and get away with it.

Beauty Pros

I picked the vehicle up for our vacation and during the walk area the girl commented on its hard to tell if the spots we were seeing were water marks or dirt or if they were scratches. I was in such a hurry and on a time crunch that I really didn't notice until I got in the vehicle and driving just how dirty this car was! I live 40 minutes away from this place and when I got home I called to inform them that the car hadn't been cleaned and I rented a mid size not a subcompact. They told me I could bring the car back up to have them clean it and that the vehicle was a mid size. The car manufacturer classified this vehicle as a compact not a mid size and I couldn't bring the vehicle back up I didn't have time. So I had to clean this vehicle before we left myself!! The windows were so dirty you could hardly see out of them and there were food crumbs everywhere and other people's personal belongings. Hope I don't get sick from other people's germs knowing they were not cleaned out. No apologies or solutions to rectify the situation.