Massage Envy

Category: Massage spa

Address: 15111 Main St Suite A-102, Mill Creek, WA 98012, USA

Phone: +14253412200

Opening hours

Sunday: 9AM–6PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: Closed

Reviews

Top Rated Realtors, Steve and Meriam Knoblaugh

May 11, 2022

Today,5/10/22 the answering person was flexible to accommodate my needs. She was very helpful and caring. Overall I have had a good experience with Mill Creek massage Envy. I highly recommend them.

Douglas W

Oct 24, 2021

Called to schedule a massage with a gift card and whoever answered the phone seemed rude, told me they aren't taking any guests right now and then encouraged me to call another massage envy instead. I tried to inquire about membership but she hung up the phone. Then I tried to call back and they wouldn't answer. Shrug.

Cheeky

Apr 3, 2021

Got my first prenatal massage here. Kennedy (if i remember his name correctly) did a great job on the full body massage. He was able to divide the time properly on the areas of body I wanted. Very attentive to my needs, too!

Anna K

Nov 16, 2019

I have been charged on my card for over 30 months. When I wanted to cancel my membership, because I just recently became a mom and don't see myself getting out to get a massage any time soon, I was told I'm not getting any refund! The best they can do is give me 2 months to use up my 30× massages. I told the manager I simply wouldn't be able to do that with a newborn and a full time job. No I do not wish to freeze my account, I want a refund. I did try make a massage appointments, buy had no luck with time that would work for me. You guys took my money, but did not provide any services, that is stealing! I am very upset....horrible company.

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Questions & Answers

How long is a facial?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy (Owner) | Aug 10, 2022
Massage Envy (Owner) | Aug 11, 2022

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

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