All Star Ford Prairieville

Category: Ford dealer

Address: 17742 Airline Hwy, Prairieville, LA 70769, USA

Phone: +12254907625

Opening hours

Sunday: Closed

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–7PM

Reviews

R Byrd

Oct 29, 2022

Great service from this team. So glad to have such an excellent full service department just down the road.

Dale Holley

Oct 24, 2022

I recently brought my Lincoln Aviator to All Star Ford Prairieville to get serviced for new tires and an oil change and everyone there treated me with great customer service and it was a very pleasant experience. I will be going back for all of my service needs.

nismoracer15

Oct 24, 2022

I once gave this dealer 4-5 stars as my last purchase was in 2019. This dealer has really gone down hill. I've been a loyal customer and have sent many folks their way, exclusively used their service and parts dept. as well. Their service has been dwindling but now the icing on the cake is them wanting $10k over sticker of a truck that was placed on order over a year ago. "Market adjustment". When this market bubble soon pops, folks will remember the antics that this dealer chooses to play.

P Miller

Oct 21, 2022

I called a few weeks ago to make a appointment to get my f-150 sunroof serviced. My appointment was Friday at 9:00am ,so I dropped my truck off Friday and spoke to service telling them I will pick it up Saturday,because I go back to work Monday. My sunroof is currently stuck slighlty tilted in the upright position. So after my truck sitting there all day, the service writer texted me saying they were unable to get to my truck today…., As you can see the text message in the photo below. What is the point of making a appointment? I took off work Friday to get my truck there. I also had a recall that they offered to take care of. So here it is Saturday and I called back to check on my truck and they still did not start on it. I was told Randal Trahan was off today. So finally I went and picked up my truck. I will never bring my vehicle there again. Horrible service that you would not expect from a dealership.Very unprofessional text message by the way.

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Questions & Answers

What time does the parts dept. close?

Lionel S. Oliver | Nov 2, 2019
Shana Hutchison | Nov 2, 2019

I believe the parts department closes at 6 pm

While in for a recall, ordered mulit point inspection and oil change. Why did my multi point inspection OK my tires when clearly there WAS a tire light on and my spare was on. Tire light reset no one called asking about tire. Curious

Gate R Open | Nov 2, 2019
Hugh Ramirez | Nov 2, 2019

I'm guessing oversight. Things do slip through the crack. Follow ups are necessary sometimes.

What time do8 mpoes the service department open.

Jerry Campbell | Nov 2, 2019
Daniel Wessell | Nov 2, 2019

Not sure but I would bet that it would be around 9

Can yall do engine repairs

Sheldon Steib | Nov 2, 2019
Boatner Howell | Nov 2, 2019

Yes

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