Super 8 by Wyndham Jacksonville

Katie Petefish

Was not aware of, if you check in before 11Am no matter the time you are expected to be out by 11a. Only here 7 hours and had to either pay another EIGHTY DOLLARS for ‘another’ night even though we had not stayed a night yet or to leave the premises. VERY RUDE desk clerk. Apparently always ask the time you’ve paid to stay because if not. You’ll be there for 7 hours but pay for a full night.

michael abry

Help was friendly. Price was ok for holiday weekend. Cleanliness of room was not the best and furniture was being held together with tape. Recliner in corner was nasty.

Chad Adams (GypsySoulGuy75)

Had a few issues this morning. Very upset with Carol, one of the hotel staff here at Super 8. I brought up dirty towels and asked to exchange them for clean ones in return. She said it wasn't her job, and that I'd have to wait for housekeeping to arrive. If hospitality isn't in your job description your working at the wrong place. It wasn't busy, and I know there were clean towels in the dryer. Irregardless I left my towels and returned later to pickup clean one's from the housekeeper on duty, whom is a very nice lady. Same with the rest of the hotel staff. Later in the day me and my girlfriend came back to our room as she had to use the restroom desperately. As I knew she would be awhile, I went to use the staff bathroom and asked politely from one of the staff to whom I explained the current situation at hand. I needed to use the facilities. She said yes, then Carol overheard and was angry at her co-worker. So I asked Carol where she wanted me to go. She threw her hands up in disgust, told me to go ahead angrily. I told her don't go there with me. Gave her attitude right back. Idk what her deal is but this isn't hospitality. I get that this is a staff bathroom and you don't have a dedicated lobby bathroom. I even feel like the management has told her to not let guest to use that restroom. I'm sure this is do to the possibility of stealing towels and linens perhaps. The horrifically poor attitude needs to stop. I hope the manager and owner addresses this. Next up is the breakfast options here are very limited. It would be nice to have eggs and bacon. Bagels and cream cheese would be great. They have 2 cereals here, donuts, toast, make your own waffles, a few snacks. I feel more people would enjoy there stay if they would do a few things such as that. The room I'm in I do enjoy very much, it's very spacious. Clean and comfortable. That's all folks. Happy trails to you! Update: 03/23/22 My girlfriend this morning reminded me everyone has a bad day. So time to let it go.... update the computer in the lobby wasn't working. From what I hear it is unable to connect to the printer. The coffee and orange juice are subpar. Hope these things get taken care of. Thanks

Heather

Positive: Easy check in process, front desk staff was wonderful! The room was clean and comfortable, nicely decorated, the pillows and bed were just right. Friendly staff in the hallways too! Thanks for the weather and roadway update and well wishes for a great day