Burger King

Komron Qasr

THE WORST STAY AWAY!!! 9-21-22 Gonzales,LA 10:56pm The lady made me pull through the drive thru twice because I had two orders and needed to pay with 2 cards. She stated she could not take the order for the additional burger at the same time and that I would have to drive thru again. Odd but, ok... I pulled back around and place the second transaction, she proceeds to hand me a bag I asked her if all the food is inside she says yes. It was two separate orders and I needed them into bags cuz they were going to two separate locations but again okay... Good thing I checked cuz it was only the last order for one Burger... I advise her and ask for my second order, after a bit of confusion she produces my second order. I asked for ranch and buffalo but she tells me she cannot give me any of that as I don't have any items to require dipping, (I ordered fries)... My advisor that I would like some ranch and buffalo not only for my fries to dip in but also for the burgers as we like to dip them in ranch and buffalo as well. She states that she can't do it especially since I don't have anything to dip. I remind her that fries are literally an item you dip. I also mentioned the fact that I have two separate orders going to two separate locations and she has already made me drive through the drive-thru twice for and can she please give me some ranch and buffalo. She tells me as I don't have any typical items on my one order she cannot do it, I proceed to remind her that not only do I have two orders which I've driven through twice for I also have a total of four burgers and large fry. She vehemently states that no no no she cannot give me any... ...Cue slamming the window in my face and locking it... I wasn't going to sit there and argue with this lady (not sure what she's going through) so I left very disappointed and Disturbed. Not sure what her issue was but this has got to be the worst food service experience I've ever had. Fresh off of a flight and looking for some food... Welcome to Gonzales Louisiana 😟 First time in Louisiana and I hope that this is not an indicator for the rest of the trip. I like Burger King and this one is right next to my hotel, it really sucks that I will not be patronizing it anymore while I'm here.

M J

Whoever that unprofessional person was at the drive through taking orders on Tuesday august 30 at 12:15pm was absolutely rude and unprofessional. As we were trying to order she got aggravated and interrupted us and said “I’m sorry my system just crashed, have a nice day!”” Like who does that. If you don’t want to work then you should have stayed yo unprofessional rude but home……

Yung Cash

Worst customer service and from the manager at that. It’s evident why they are short on staff and business is slow. It’s the management, clean that up and maybe they can see a difference.

The Sha Sisters

The management there needs to be replaced. I ordered cinnamon toast and a croissant(simple). I was given cinnamon toast that was uncooked and the sandwich ham was cold. I showed management the toast and she took it back to prepare me a fresh pair. However it wasn't fresh. She had refried the same toast I'd given her back (I had the same exact tear on the toast I'd given to her earlier) and instead of apogizing for the error she smuggedy father and was extremely rude. So not only messing up my order twice but disrespecting my father. THIS PLACE IS HORRIBLE