Address: 1207 N Keller Dr, Effingham, IL 62401, USA
Phone: +12173473800
Sunday: 10:45AM–10PM
Monday: 10:45AM–10PM
Tuesday: 10:45AM–10PM
Wednesday: 10:45AM–10PM
Thursday: 10:45AM–10PM
Friday: 10:45AM–10PM
Saturday: 10:45AM–10PM
Ryan Gusbar
Messed up my whole online order and had no replacements and no utensils. The in-line app wouldn’t even refund my order. Poor quality control in this franchise location. Just threw 20 dollars and 20 min with customer support away. Thanks for wasting my time and money with zero resolution. Welcome to modern day customer service
Chelsi Shoemaker
It is so sad to see a once thriving establishment woth amazing food turn to what it is now. The rice was so hard it literally hurt my teeth to attempt to eat it, the beans looked like they had sat out for days, days! Paid almost 30 dollars to throw it away and leave.
Daniel Baker
This Chipotle has consistent issues with being open or restricting in restaraunt ordering. Tried to get some today and it was online ordering only. Looked inside and saw multiple people waiting for food. My SO and I used to come here often. Whatever is causing all their issues with operation is convincing us to never come back. Pulling in and getting our kid out just to see we cant order without the app means we go eat somewhere else.
Dr. William Starsiak
I have only eater here once, so perhaps I drove through on a bad day. Their registers were down, so we had to order online. I went inside at my estimated pick up time as was told the Pico wasn't done. They gave me a cup for a drink as compensation, which was thoughtful, and a few minutes later I had my food. When I opened the food I was shocked to see that they did not add the Pico at all. They used some canned Pico sauce, not the fresh diced tomatoes that every other chipotle I have ever been to uses. Other than that, the flavor was off. The guacamole was fresh, but not properly seasoned. The brown rice was cooked, but dry. The romaine was not cut normally either. I'm not sure what's going on with this spot.
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They don't do deliveries.
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