WEST Coast Aquatics

Pasha Spencer

We have done lessons on & off since January 2021 when things started opening up again. We participate in a lot of different activities and tried swimming lessons a little closer to home like the YMCA Mukilteo and Lynnwood Rec Center and HANDS DOWN, West Coast has the best progression system, consistency, and communication for their instructors. I think the instructors are mostly high school aged, but they are mature enough to focus on the students, watch them, and give instruction. That was not the case in our other experiences. Both of our girls are competent in the water, but West Coast has shaped and refined their technique. We haven't tried summer team, comp team or swim team because of our schedules and keeping their activities varied, but hope to participate soon. I understand the comments about the lack of parent/instructor communication and one improvement note I may add is 'maybe' after the first class and the last class that the instructor touches base with the parent so there is some verbal feedback on what the student does well and what they need to work on. Sometimes it's good to do this in-front of the student as well so they have a moment to receive a pat on the back and be able to set the next goal -

A- Kader

Update: So we returned to West Coast again few months ago based on good feedback from friends. It looks like customer service and management team have been largely replaced. I see more smilingfaces and excellent response to questions and communication. My son loves his coaches and is making progress. Good training but staff is very unfriendly. I have been taking my kid there for two months now and I can honestly say I did not receive a smile, a greeting or a single welcome any time we walkee in there. It is total silence!!! Based on the good reviews here, am thinking others got a different treatment than me and my son. Will not renew the membership for now and will look for an alternative. It is not a good experience to be singled out because you look different. Update: When we first signed up, it was already one session into the month. I was told my son would get a make up session for it. I have been trying to arrange for that one make up session for two weeks now. Staff would not give me a direct no. Instead, they passed me on from one to another and ignored my email!! Very unprofession, so I am down grading it to one star only because Google won't let me take the last one away!

Bj Hedahl

Wow, 5 second automatic shut-off showers. After paying for a month of access to the pool it would have stopped me immediately from buying a membership. My hand was bruised, my fingers slipped and twisted, and ached for days after holding down the button and/or pressing it. Will NOT be renewing my membership, which is a bummer because the locker room was warm, the distance to the pool was much shorter and people there were quiet and laid-back.

Richard Jones

Great pool, good people running the pool...excellent instructors teaching young kids. However, I would rethink taking my child in to learn how to swim from scratch. Teachers won’t push the child very hard at all to go under water, for example..or jump from the side. Of course I haven’t gotten very far teacher her either, risking a meltdown...guess she’ll learn when she’s ready.