ESL Federal Credit Union (Headquarters)

Category: Financial institution in Rochester, New York

Address: 225 Chestnut St, Rochester, NY 14604, USA

Phone: +15853361000

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–5PM

Friday: 9AM–6PM

Saturday: 9AM–1:30PM

Reviews

P S

Oct 28, 2022

Love ESL, hate this location for drive up service. I’m not sure what the problem is, but very very slow. Waited in line literally 20 minutes behind one customer today and finally gave up and left. This has happened enough times in the past that I won’t be using the drive through again. Staff inside is very pleasant and accommodating so no complaints there.

Ahmed AlJumely

Oct 6, 2022

So I did Application with Jorge Bruno-Fontanez he was super nice man! So my property worth it 260k and I looking for home equity credit line so they a have proved 175k so today Ann ( unprofessional) called me she’s told me I a proved for 144k I said what kind business you doing guys sound you scumming the peoples here ? So her answered was oh the under reader saying your income doesn’t enough to do 175k ? I said really I give you house worth 260k if I’ll not pay the money back you will take my house and sale it and very easy get 260k ! Just for all peoples at rochester ny don’t deal with this kind scums!and I don’t need esl respond to anything please because that’s not fixing anything I saw all the reviews it’s one star ⭐️ for mortgage department sure if Unprofessional lady working there !

Philip Congilaro

Jul 27, 2022

ESL is a great credit union to do business with. Friendly staff always willing to go that extra mile to help.

Paulette Johnson (cherripj)

Jul 22, 2022

Great customer service.

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Questions & Answers

Can I get a certified bank check from the Chestnut St location?

Sara Heberle | Oct 31, 2021
ESL Federal Credit Union (Headquarters) | Oct 31, 2021

Hi Sara, yes all ESL branches can provide you with an official check or money order. Our Offices are open until 5 p.m. today (Monday).

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Is there in bank services and do we need an appt with customer service

Dianne Ladue | Feb 3, 2022
Mary Green | Feb 3, 2022

Is there an ESL Federal Credit Union in Tampa, FL ?

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Are there locations in Florida?

Epiphanies | Jan 4, 2022
King PJ | Jan 4, 2022

No just 40+ in New York state

Whats closest esl bank near schenectedy ny

John Ransom | Oct 31, 2021
Krillic | Oct 31, 2021

The Canandaigua or Newark branch I believe are the closest, ESL also has a contact center that is open 7 am to 7pm weekdays 8:30 to 2 on Saturdays

Is there free parking and if so where?

Jim VanHouter | Oct 31, 2020
Eric Mead | Oct 31, 2020

Yes there is. It is to the left of the building. There are gates at the entrance but they go up automatically when you drive up and its free

Are you open Saturday?

David Cervini | Nov 1, 2019
Yzaels Enots | Nov 1, 2019

The branch is open until 1:30 on Saturdays. https://www.esl.org/about-us/convenient-banking/branches/hours-of-operation

Does ESL on Chestnut street in Rochester have an ATM outside that I can use when the bank is closed?

shana Presley | Nov 1, 2019
Dawn Durett | Nov 1, 2019

Yes, there is a drive up ATM and a inside walk up ATM with a separate entrance from the main building right next to the main entrance on the corner of Johnson Place and Chestnut

If I open an account today would I be able to deposit a check and have cash available today

Juan Laboy | Nov 1, 2019
ESL Federal Credit Union (Headquarters) | Nov 1, 2019

Hi Juan--If you open an account today, yes you would be able to deposit a check, but whether or not you have cash available would depend on the type of check it is. We suggest calling us at 585-336-1000 and we can provide more details.

I would like to open a savings and checking account and want to know if I was to deposit one of my income tax check, how long it's takes to deposited and I can use my card and use the atm

Juan Laboy | Nov 1, 2019
Jazlyn Negron | Nov 1, 2019

It depends what kind of check it is and yes you can use you card at the atm. Your card will be mailed to you and will arrive in 2 weeks after opening up your account

If in looking to pay down on a Home who will speak with to get the best payment plan

James Brown | Nov 1, 2019
Edward Johnson | Nov 1, 2019

This. Spanish. Lady. Don't. Remember. Her. Name.

Are there ESL banks outside of N.Y.

Barbara Jenkins | Nov 1, 2018
ESL Federal Credit Union (Headquarters) | Nov 1, 2019

Hi Barbara--There are not ESL locations outside of the Greater Rochester area. However, members who used to live in Rochester and then move to a different city, state, or country can keep their accounts with ESL and continue to bank with us via methods such as over the phone, Live Chat, Online Banking, Mobile Banking, and TEL-E$L, an automated telephone banking service.

How much money do I need to open a account?

Laura Nuciola | Nov 1, 2017
Elk Hunter | Nov 1, 2017

Must call and ask, but like $100

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