Northfield Inn Suites

Donald Lee

Made the reservation at 3 pm for a stay the next night. My daughter passed out around 8 pm that evening and was taken to the ER. I tried for 40 minutes to cancel the reservation. Finally my wife cancelled it successfully when she returned home. They are only going to refund $39 of the $125 they charged my card. If I could give them a zero I would for their lack of customer service and compassion. This cancellation was not a frivolous decision.

Dalton Irwin (SpoonyAardvark)

The rooms were okay. Our AC was kinda funky, but the room seemed pretty clean and the staff were excellent. The beds left a little to be desired, but I'm very picky. Great spot for events. Every member of the staff I talked to was outstanding.

Jennifer Humble

I was very pleased with ALL the staff. Everyone was so helpful and friendly. The rooms were clean and overall a real nice place to stay. I travel to Springfield sever times a year and I will definitely be back!

Steve Wilson

Check in was easy. The room was of good size, but kind of dark. The bed wasn't real comfortable and the bottom sheet kept coming off. The hotel overall is okay, but two vending machines didn't work when I tried to buy water. The continental breakfast is okay. My main dislike was it was loud. People would yell in the hallways late at night and early morning. They were working on a room across from my room which was very loud. The hotel was busy Friday and Saturday, but Sunday and Monday was dead and parking lot empty, yet they wouldn't give an extended check out time to 1 pm, after a 4 night stay. Average decent hotel, but not my cup of tea.