Camping World of Reno

Ken Cooper - Los Rios Ed Tech

Camping World in Reno using deceptive sales tactics. Made the mistake of contacting them before reading reviews--big mistake. Don't deal with Dilip whatever you do, and I would take a hard pass on this Camping World altogether. We were interested in a Jayco North Point 377RLBH they had listed for $81,999 and they setup a virtual tool for us. Afterwards the salesman was telling me to make an offer if I liked it. I did, with our paid-off trade (we also bought from Camping World), then they came back with a price sheet listing the RV for $96,999. The salesman was off the next day and I got a follow-up from Tori who seemed very nice and said she saw the RV on their lot priced at 81,999. I said I was interested in that one, but the price sheet I got was for a lot higher price. I attached the price sheet to the text thread at that point and she said at that point she'd get with Dilip and have him reach out to me. Then he reached out today and said they have other units available. Not sure if we're being discriminated against (my wife is black and we did have video on for the tour), or if there is something else deceptive going on, but these types of bait-and-switch tactics is something I usually see from shady used car dealers or backwater RV lots selling used RVs. Thanks for your time reading this. I hope other customers don’t run into this same issue, as I usually have a great experience from Camping World and this isn’t the norm for me. Have bought two RVs from other locations and have dealt with a number of Camping Worlds, and this has been by far the worst experience I've encountered.

Hannah Barrera

I thought car salesmen were slimy but these guys just upstaged them. The poor reviews on here are absolutely accurate. They used a classic predatory "if you sign today" pressurized sales tactic and I spent HOURS negotiating an agreed upon price before they ran a credit inquiry. Then SURPRISE! They promptly redacted their bargain and offered a higher selling price. Several different people would contact me and it was evident they never communicate with one another which was annoying because I would have to repeat myself. When I was fed up and confronted the general manager, Phil, to iron out the deal he insinuated I was liar "because that's not how they do business" and then left the room. Just stood up and left me with my jaw on the floor. He didn't even give me the courtesy to respond. So here it is: Phil, you're a miserable and arrogant wiener and you are not getting my money! Kick rocks!

Kaylene Opperman

Outstanding service! Patient with all of our questions and no high pressure sales approach. Dilip and Silb are great! Everyone was super friendly and helpful. Took the time to ensure we understood the process and cost associated with placing a special order. Can’t wait to see our new Montana Legacy!

Arthur Manseau

Normally I never write reviews! BEWARE! Do not buy anything from this place! I purchased 2 new trailers here, ANYTIME you have a problem with anything and call them, the receptionist will answer and you ask for one of the 3 people by name that worked your deal, they will either tell you they don't work there anymore, they are in a meeting, or it's they're day off, or the one I like best is I will have him call you back! They NEVER call you back! Going on 6 months trying to resolve a problem with these guy! Would much rather have Sierra RV back in that spot! Much better people to deal with!