Front Steps

Category: Non-profit organization in Austin, Texas

Address: 500 E 7th St, Austin, TX 78701, USA

Phone: +15123054100

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Diana Yglesias

Oct 11, 2022

Very Helpful Place

Kevin K

Sep 28, 2022

Board of directors who run this company should resign - who sits on information for over two weeks in a digital age? Unacceptable and disrespectful to your fellow Texan

Frederick DeWayne

Aug 3, 2022

I rated four stars because they do a lot for the homeless community and I really appreciate it but they could really use a receptionist desk.

FRUMPY CRUST

Jul 23, 2022

Great place if you need to eat and rest your head for the night and work on your future on getting a place

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Questions & Answers

Can women that need a place come here

Clifford Rugen | Nov 1, 2019
Tim Turk | Nov 1, 2019

No, which is a shame. The Salvation Army, right next door is the only women's shelter. I'm surprised they don't have more help for women! I've known women who said they were battered, some were, some weren't. But that got them in a better shelter, probably more help. There are more housing programs available now, then when I was homeless. Salvation Army may know of different programs. Women can go inside the ARCH, ask about programs, etc, but not overnight sadly. They still may help, or direct you to the best options. May you be blessed with a solution, soon! Hang in there!

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I am disabled and i might be homeless in a few days. I have a wheelchair and a walker. I also have a cane. Is there anywhere there I can stay until I find a place at assisted living. Can you send me a text? Is there someone there that can help me?

amy penn | Nov 1, 2019
Gary Smith | Nov 1, 2019

Amy you will have to go next door to ths Salvation Army to stay. Front steps is an all Male facility but the Salvation Army has a place to accommodate what you need. I hope that helps. GOOD LUCK .

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It's going to be very cold today and tomorrow. Are there outreach volunteers collecting blankets, coats hats socks? Most homeless who don't have a place to go are going to wait til last minute to look for somewhere to go. How can I help?

Growing Pains | Nov 1, 2018
Captain Hooter | Nov 1, 2018

I supplied 50+ people a few days ago with super warm blankets and some gloves. I know there was another 100 or so I had to turn away. :(

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I moved here from maine but now I'm gonna be homeless can I still stay here with a maine id

Curtis Bragdon | Oct 31, 2020
Scott Hall | Oct 31, 2020

You can get in during the day, but to stay there you must be on their case management load and there is a 300 person waiting list.

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How can you get on the waiting list and does this place except felons?

Desiree Poole | Oct 17, 2022
Frederick Daniels | Oct 24, 2022

Have to do an intake, just stop by ARCH and does except Felons

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What do you need to get in

Heide Powers | Oct 31, 2020
Phillip Moore | Oct 31, 2020

It would help to have some kind of I D

Does Austin have furniture voucher for homeless families moving out shelter? Are there any organization who help with first month rent and deposit such as non profits?

Rainbow Lifestyle | Nov 1, 2019
Phillip Moore | Nov 1, 2019

I am sure some agency can help you out with that. Contact St Vincent DePaul. I don't have the number but they can assist you. It's called palm school if I am not mistaking

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Does anyone know where is a good place to feed the homeless here in Austin ? And pass out goody bags ?

Anna Gonzalez | Nov 1, 2019
donald moody | Oct 31, 2021

Is place eat,for homeless,to go

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I need to find somebody who may be there how do I see if he's there and talk to someone who may know directly its urgent 😭😭😭

Yasmine Garcia | Nov 1, 2019
Michael Fielder | Nov 1, 2019

Go into the front door located on the patio and and ask the person behind the desk located directly inside the front door. If they can't answer your question then ask to speak to the manager on duty.

Can a 17 year old female come here to start a new life?

The Ginger | Sep 1, 2022
E J | Oct 1, 2022

I think it's 18 and up

How can stay,inshelter,and pay for bed.how,long live at shelter,until,find apartment?be on program,housing list.Only,have Nov.4/2021need,manager,help,all programs,austin

donald moody | Oct 31, 2021
Toxic Bunny | Oct 31, 2021

@donald moody The amount of time you can stay depends on many things, like your case worker and your living situation. If you really need to stay longer to be safe, they will generally let you have a bed for at least a few months. It would be better to ask them directly; try to visit the Arch or call them to get the best answers.

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Are there in person application eligibility screening for MAP?

Kevin Hall | Oct 31, 2021
Robert Mills | Oct 31, 2021

Yes they will as long as you use social distancing and a mask. Usually a caseworker will help you with that.

I'm a 33yo working male w/ a 8yo son and about to be homeless be the end of August...can this organization help?

ivory moore | Oct 31, 2020
Richard Hill | Oct 31, 2020

They do not house kids but they can refer you to somewhere so you won't have to separate from your son.

What bus do i take

Debra Fuller | Oct 31, 2020
baby Ice | Oct 31, 2020

They do business out in public

im coming from California, would i be able to come in? whats the process?

SoundCloud Copyright Free Music | Oct 31, 2020
Richard Jarrett | Mar 5, 2022

What facility are available to a homeless man?

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I'm a concrete finisher by trade but also a farmer and remodeler, stuck in Austin in my car, where can I go to find shelter and a job

David Kessler | Oct 31, 2020
Victor R Figueroa-Burgos | Oct 31, 2020

Red Cross.

I am stuck here in Austin, I have a car, where should I go

David Kessler | Oct 31, 2020
Wayne Nolan | Oct 31, 2020

Try to get on case management at the arch don't lose your car or your can work as a uber driver or lyft

I would like.to enter residential treatment im 64 and homeless i have a service dog is there a bed available. For me

Sharon Robinson | Oct 31, 2020
Rob Mills | Oct 31, 2020

You need to try the Salvation Army. Front Strps is only men. And yee you can bring your dog

Can I use this place to get an ID?

Z Fouleur | Oct 31, 2020
Heather Dunn | Oct 31, 2020

Yes we can do an intake and give u an id.

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Is this a family shelter

Ember Franklin | Oct 31, 2020
Scott Hall | Oct 31, 2020

Nope. And you have to be on their case management load to stay there at all which has a 300 person waiting list.

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Best location to hand out warm head wear and soup? I understand laws. Just asking for location? My guess is Salvation Army downtown?

Thomas Mott | Oct 31, 2020
Fer Martinez | Oct 31, 2020

Yes ,thankyou

I'm homeless, young with great possibilities of a good job, just need a shelter other than the arch.. I can start from. With good resources too. Anyone know a place?

Curtis Perry | Nov 1, 2019
Moe Bandz Nocnasty | Nov 1, 2019

There are other places like salvation army

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How do I get there I need a ride I have no money

Dejean Dawson | Nov 1, 2019
Phillip Moore | Nov 1, 2019

I am not sure how. Maybe explain your situation to the bus driver they might let you ride for free. Front steps don't have a shuttle.

Where can i feed The homeless ?

Anna Gonzalez | Nov 1, 2019
spiderphantom ps4 | Mar 5, 2022

Looking for jeremy vaughan 6ft 140 punds last seen town lake metro park area. Family and red cross has food clothing and housing. Please help

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Can I come in tonight or in the morning no family 16 no identification or anything but some personal items been homeless whole life

Dejinae George | Nov 1, 2019
Tim Turk | Nov 1, 2019

Go into the ARCH and get an ID card (I don't remember having any ID, so don't worry). They'll have an ID card made. From then on, each evening (used to be around 6pm), they have a line to pick a ticket/number in case everyone can't get in, they do it lottery style, but I always got in, unless in the winter, but they get everyone shelter somewhere if cold weather. Most everyone hanging out front don't stay there, unless outside, late at night because they'd rather party, go home, etc. If you have any mental health problems, etc(depression, anxiety, etc) Intrigal Care A.T.C.I.C.(Austin/Travis County Intrigal Care) may help you get a regular bed each night, as well as housing sooner! Don't know if there's a certain age you have to be. You may get any help sooner if under 18, but I'm not positive. Go into the ARCH/Front Steps and tell them you need an ID Card, and explain your situation. They'll let you know the options available, and there are more options now, then ever. Many blessings!

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I do have a job

Pauline B Martinez | Nov 1, 2019
liza byrd | Nov 1, 2019

OK cool

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Need a place to go with one child and my son with one child

Pauline B Martinez | Nov 1, 2019
Gene Pesqueda | Nov 1, 2019

The salvation army

My dog and I are about to be evicted. We have nowhere to go. I have a job/career & a vehicle, what are my options?

craig “Cicero” welsh | Nov 1, 2019
Susie Alonso | Oct 31, 2021

I know a female with 5 young girls and a baby on the way homeless where can I send her for help asap in elgin tx or austin

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If I must go in person its a 7hour walk, is there anyone willing to help me get there from round rock Tx?? It's urgent I need to find someone who needs to come home!!😭

Yasmine Garcia | Nov 1, 2019
Nelanne “Loni” Guidry | Nov 1, 2019

CapMetro has bus routes in Round Rock now. 🚌 https://www.capmetro.org/roundrock/ I hope this helps.

Do they give us a free meal??

Julio Villarruel | Nov 1, 2018
Rick | Nov 1, 2019

You will have to eat at the salvation army right next to it, the arch does not serve dinners

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Trying to find my son. Get a message he is at the arch downtown. Is there a number I can call to find him or where he is? Trying to bring him home!! Please help me.

Fawn Nichols | Nov 1, 2018
Kamille Blood | Nov 1, 2018

You need to go look for him. Mostly everyone is out on the streets anyways. Drive by perhaps?

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After the Arch took and disposed of all my possessions, supplies, clothing and work what can i do to be compensated?

Richard Quick | Nov 1, 2018
Michael Fielder | Nov 1, 2018

At front steps you are responsible for your own belongings.

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Do u accept pets

Leeann down | Nov 1, 2018
Chris Smith | Nov 1, 2018

I see some pets there DISGUISED as service dogs.

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How long is the intake process?

Evie Ewers | Nov 1, 2018
Josh B | Nov 1, 2018

You can do your first coordinated assessment in about an hour, you might spend 20 - 90 minutes waiting for someone. Just depends on the day they're having. Once you're registered you can't do lottery for a bed at Sally next door, or stay there that night. When you answer the questions, make everything sound as grim and bad as possible. Worse circumstances get a higher score. You might he homeless 1 - 3 years before your name hits the top of the waiting lists for free housing. It's a sketchy area, so be cool. Always charge 50¢ for a cigarette and don't be a target. Good luck stranger.

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