Troy A Hoover, DDS

Kathleen Bennett

Very professional I will be back if I have more problems. Thank you

Shane Spencer

Was going to the Tennessee location and our car broke down on the way, we called them and explained the situation and they said it was okay. We called back to make a appointment and the lady was RUDE, she said they wouldn't unless we pre-paid because we missed the last appointment so I said I would pay over the phone and she said she wouldn't take that and we had to come into the office and pay and then make a appointment for another week. We live 2 hours away and couldn't just go for no reason. We asked for a number to call to talk to the doctor or someone higher up and she said she would NOT give us any number to call. We begged her to please give us a appointment due to a bad tooth and she refused. If this is their policy shouldn't they tell the patients before they make a appointment. We even asked her if this is the policy why they wouldn't tell the patients and she refused the answer the question. She hung up on us as well. We will be calling Monday and talking to someone higher up and I hope that lady never has car issues and is refused treatment when she's in severe pain. GET BETTER HELP AND MAKE YOUR PATIENT'S FEEL LIKE THEY ARE WELCOME. People can't help if their car breaks down. So sad because we used to love Troy hoover office. DO BETTER DOCTOR HOOVER. Edit to add: We emailed Dr hoover and was absolutely speechless with how little concerned he was how his worker spoke to us. All he said was so sorry about the scheduling and yes that has been my policy. A true decent human would have apologized for the way his worked spoken to us. Will never go back and will tell everyone we recommended him to not to go back. Very disappointed in dr hoover and his staff.

Kevin Makris

Great staff, friendly and caring. Very affordable for those without insurance.

Karen Timbs

Dr. Hoover is absolutely the BEST dentist! Completely painless, very professional yet puts you a ease as soon as you sit down in his chair. The office/staff ladies are as exceptional as Dr. Hoover. The best choice to make for dental extraction.