Budget Car Rental

Jenni Jones

Never get charged what I’m told in the beginning. A lot of fees.

judy dwars

The desk clerk was very polite courteous friendly the car was amazing loved it very clean and I will be renting a car from you all again thank you so much for your hospitality

M Walsh

Charged me 130 for a car went to pick it up and could not get the car would not give me a refund, still waiting , budget stinks !

Mike L.

Crew was fast and efficient and the car was clean and fully fueled., however, that's all I have to say nice about them. They told me to look for a red car when the car was green (harder to find), tires needed air, and the baby car seat I rented wasn't up to code. Plus, I had to install it myself. When I went back to get some help from the counter guy, he told me they were "... legally not allowed ..." to install the seat. What? However, the car has performed fantastic as we drove it all over the Bristol, Tn/Va area. I think my complains are more about the lack of hospitality, in the hospitality industry. Maybe the company exec's should explain that Budget doesn't just rent cars, they are a component in creating a great experience. Nothing should go wrong. Or, at least nothing they have control of.