Ace Depot

Category: Office equipment supplier

Address: 49 Walnut St, Norwood, NJ 07648, USA

Phone: +18008440962

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Jaime Brinkmann

Oct 20, 2022

Zero stars are not available! Horrible horrible horrible. Buyer beware!!! Didn’t send our item for months then claimed that I didn’t pay for the shipping. They charged us another $35 for shipping just to get the wrong item. I’ve been trying to return the product for months and I get no response!!!

Sil Balou

Oct 19, 2022

Had there been 1000 below zero I would have given it to these CROOKS. It is apparent that these people are THEIVES, and they should not be allowed to conduct business anywhere in the world. Their website shows the address 159 Paris Ave, Northvale, NJ 07647, the label on the box of what they shipped to me says: 49 Walnut St Unit 3A, Norwood, NJ 07648; I checked out both and I doubt any of these are their correct addresses. My Story: They shipped me the wrong item, I called for them to rectify the situation, I was told to email to them, then they respond to my email asking me to text to them. After few rounds of this nonsense, I get an email, asking me to ship the product to them, and that there may be restocking fee of 25%. And of course they have already charged me 14.29 for shipping to me the wrong product. I send them AN EMAIL, TWO TEXT saying I ordered and paid for Wilson Jones View Tabs, instead you sent me Translucent Dividers for Binding systems. 1) I do need you to send me an email that does not include language that you may be charging me 25% for restocking fee. 2) You must send me a prepaid label for return shipping, in order for me to send the wrong product back to you. 3) You must refund me the full $57.83 which includes your shipping fee of sending me the wrong product. They send me back an email with mere these words “Restock fee will be waived“ STEER CLEAR OF THESE CRIMINALS

Angela Jones

Oct 7, 2022

Sent me a different brand of tape (supposed to be Scotch) that is even smaller in size! Totally inferior product! DO NOT SHOP HERE!!!!!!!!!!

FRANCISCO LOKS

Oct 3, 2022

Never shipped my order, I messaged them and they just kept making excuses and kept my money

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Questions & Answers

Chris is the owner is a liar they will rob You and he has people that work under him that will take your money and lie for him I have been waiting for my Ted nd for over a month

Danyail M | Nov 1, 2018
Jennifer Smith | Oct 31, 2020

Same here---what do we have to do to get this guy shut down? I've reached out to law enforcement and the secretary of state. This guy gives business owners a bad name!

Why did Ace Depot change their Google review name to Office Machine Depot? Was it to avoid accountability for their awful, unethical and dishonest history?

Jon Radoff | Oct 31, 2020
Giorgio Russo | Apr 4, 2022

Same here they robbed me of over $300

How does this merchant stay in business? Why does their bank let them make fraudulent charges to their customers?

Jon Radoff | Oct 31, 2020
Young Oh | Oct 31, 2020

That is i am wondering.

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