New Jersey Natural Gas

Category: Gas company

Address: 1415 Wyckoff Rd, Wall Township, NJ 07719, USA

Phone: +18002210051

Opening hours

Sunday: Closed

Monday: 8AM–4:30PM

Tuesday: 8AM–4:30PM

Wednesday: 8AM–4:30PM

Thursday: 8AM–4:30PM

Friday: 8AM–4:30PM

Saturday: Closed

Reviews

Mercedes Loperena

Nov 1, 2022

It took 4.5 hours to get a call back. I can only hope that the service would be faster if I had a gas leak. What is going on with customer service at the utilities?

Corrine Bellini

Sep 28, 2022

Been on hold for 70 minutes to find out why no one came out for our appt today after I confirmed it twice last week!!! This is absolutely ridiculous! Wonder if they are ever going to answer????

Teresa Llera

Jul 29, 2022

Never had a problem

Paul DAmico

Apr 27, 2022

They provide me with natural gas.

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Questions & Answers

How do get someone from the Marketing department to help me restore my gas service after it was retired due to work needed in the area of the gas line. I have been leaving messages for return call for 3 days but they have not been returned. Thank you for

Lina Noveno | Oct 1, 2022
nowalkerbait (nowalkerbait) | Oct 24, 2022

I don't think Marketing can help. I would contact Customer Service.

I am a real estate agent, and would like to find out if there is in the street in a particular area of Leisure Village West. What number and department would I ask for when I call?

Donna Mutch | Oct 31, 2021
New Jersey Natural Gas | Oct 31, 2021

Hi Donna, We are happy to help! Please give us a call at 800-221-0051 and say "natural gas service" at the prompt. One of our representatives will be able to assist if you provide them with the name of the street. We hope this helps!

Can I use a lint trapper with a gas dryer?

Hugo Cortes | Oct 31, 2021
Kathleen Brock | Oct 31, 2021

With your gas dryer you are supposed to clean your lint trap after every drying cycle so that the lint that's in the Trap can get hot and can start a fire in your dryer so please make sure you change it

How much to switch over too gas from electric ?? 49 River Edge Dr Brick NJ ?

Carol Greco | Oct 31, 2021
New Jersey Natural Gas | Oct 31, 2021

Hi, Carol! We would be happy to help. Please give us a call at 800-221-0051 and say “Conversions.” Or, visit https://natgassaves.com/form/

How do I talk to a real person?

jay | Oct 31, 2021
New Jersey Natural Gas | Oct 31, 2021

Hello! When prompted, please state "customer service." Then, state the reason for your call and the system will direct you to one of our representatives. We hope this is helpful!

Can NJ-88 natural gas company make the connections for a gas generator??

marie hargain | Oct 31, 2020
New Jersey Natural Gas | Oct 31, 2021

Hi Marie, NJNG does not make connections for any gas lines on the customer side of the meter or beyond. However, we do provide service to the gas main, service line and the meter. In addition, NJNG does respond to any safety concerns you may have with gas equipment inside your home. If you ever smell natural gas or suspect a natural gas leak, you can call us 24/7 at 800-GAS-LEAK (427-5325). If you have any further questions, please feel free to give us a call at 800-221-0051. We hope this is helpful!

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Does New Jersey natural gas tune-up furnaces

GEORGE LANZO | Oct 31, 2020
NJR CPCM | Oct 31, 2020

Hi George, Thank you for your inquiry. We do not have technicians that perform service on any of the gas equipment inside your home; however, NJNG does respond to any safety concerns you may have with gas equipment inside your home. If you ever smell natural gas or suspect a natural gas leak, you can call us 24/7 at 800-GAS-LEAK (427-5325). We hope this information is helpful! Please let us know if you have any further questions.

How late are the installers I have waited all day. No word

Barry Bowling | Nov 1, 2019
New Jersey Natural Gas | Nov 1, 2019

Hello, We apologize for any inconvenience and would like to look into this. When you have a moment, please give us a call at 800-221-0051. Our business hours are Monday through Friday, 6 a.m. to 10 p.m. and Saturdays and Sundays, 6 a.m. to 6 p.m. Thank you.

WHAT BRAND NAMES DO YOU USE TO INSTALL A.C. & FURNACE?

beverly regan | Nov 1, 2019
New Jersey Natural Gas | Nov 1, 2019

Hi Beverly, Your comment may be related to NJR Home Services, which is not the same company as New Jersey Natural Gas. We will be glad to send your comment to NJR Home Services; just give us a call at 800-221-0051 and provide us with your contact information. An NJRHS representative will follow up with you directly. Thank you!

I am trying to speak to a customer service rep but can not get thru because i do not know my account number. how can i get past that?

regina frees | Nov 1, 2019
New Jersey Natural Gas | Nov 1, 2019

Hi, Regina. When prompted for your account number, just say "do not know," and you will be connected with a customer service representative. We hope that helps!

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I had a technician out to investigate a suspected leak. He wouldn't give me a receipt indicating he had come out to confirm that no leak existed. Now I need a copy of the report to provide to my buyers confirming this. How do I get it?

Laurie Hunter | Nov 1, 2019
New Jersey Natural Gas | Nov 1, 2019

Hi, Laurie. We would be happy to assist. When you have a moment, please call us at 800-221-0051, or send us a message on Facebook @NewJerseyNaturalGas. One of our representatives will reach out to you. Thank you.

Hi: What is that wooden post that is planted on my property, and what does that small metal box that is attached to the post do? Charles Dzwonkowski

Charles Dzwonkowski | Nov 1, 2019
New Jersey Natural Gas | Nov 1, 2019

Hi Charles and Jack, The post you are referring to is a cathodic protection post, which serves multiple functions to ensure we provide safe, reliable service. The wires within the box travel along our main. When we do markouts, we send vibrations along those wires so we know where the main is and can mark it appropriately. If you would like to learn more, please call us at 800-221-0051. Thank you!

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