Moutardier Campground

Carl Alvey

It is easy to make a reservation. It is next to impossible to call and cancel a reservation. You can call the campground phone number. You will never get hold of a person. The answering machine will pick up and ask for a remote access code. You need a remote access code to get in touch with someone so you can talk to them about the campground. To cancel your reservation. This is the poorest customer service I have ever seen. Edit: We love Moutardier campground and we will continue to camp there. We always have an enjoyable time. Regarding the reservation issue we were never able to contact the campground to cancel. We made our reservations via the Reserve American Camping app. In the end we found that you can contact Reserve American Camping and cancel your reservation. Be warned; there may be a charge depending on your situation.

Debra Langley

Foolow up... park ranger verified we were NOT breaking any rules and told us to continue running generator until quite hours.. I would suggest that park attendants be trained on the rules and regulations so they can give out the correct information. Poor management. Rules change based on who your neighbors are. We have an RV and called ahead of time to ask if we can run a generator in a non electric site. We were told yes until 10 pm which is quite hours. No mention was ever made of sound nor did they at any point mention that if anyone complains you would not be allowed to run it anymore. Even when we checked in we again asked and again were told we could run it until 10. The next morning around 11am the male manger came to tell us he had 2 complaints and we would not be able to run the generator at all. I explained that we made the reservations and paid our money based soley off the fact that we would be allowed to run it between the hours of 601 am and 959 pm. If he would have asked us to shut it off earlier around 8pm to accommodate the neighbors I would have no problem with that however we were VERY RUDELY told that we could not run it at 11 AM which should not be unreasonably disturbing anyone. We were never approached by anyone the previous night asking us to shut it off . Attendants choose to bad mouth us and label us as unreasonable even though they didn't get the full story and we were abiding by all rules.would NOT recommend until attendants are fully trained or replaced.

Ray Cashman

The area around the campground was very beautiful and the people were very polite and friendly. But the camp sites were to close together and the restrooms and showers were not very clean. Make sure not to forget anything,because a quick run to the store is not going to happen. A few small stores. Overall was not pleased with the experience.

High_Hopes_Hall #fortnite

Beautiful place! However, we tried to extend our stay and we're denied renting our site for additional nights. The online site did not state our site was reserved. Seems as though they may have had someone personal in mind to put there for free for the additional nights we requested... Also, front desk is of no help to you until 3pm-6pm and they have a sign that tells you not to bother them before or after those times.. frustrating