Zaxby's Chicken Fingers & Buffalo Wings

Braxton Sellers

This location needs to work on their speed. I ordered my meal an hour ahead of time, and by the time my wife got there to pick our food up, it still wasn't done. So she sat and waited for another fifteen minutes, instead of being able to walk in, and pick up our pre-ordered meal. Not the first time either, and it's been blamed on short staff. Maybe try and hire some extra help?

T Rivers

The drive through line was long I waited about 10 minutes still not making it anywhere near the drive through speaker. I hoped going inside would be quicker and it was just as long. The workers were nice, both cashiers were pleasant it just took a really long time to get my food. It took about 20 minutes although it was fresh the wait was super long. They didn’t seem to be short staff it was 3/4 people working the back two cashiers and one drive through worker.

Natasha S

Let me start off by explaining that I do not like the food and I only come here for my kids who do love the food. As the driver, I HATE waiting in drive thru line 15-20 minutes before getting to the menu. The store is always short staffed so the dining room is closed. One compliment is the 2 staff we interacted with were courteous and their food was hot. What is up with no sauce though?

田中トビマル

This was a pretty wild experience. If it could go wrong, it did. Where to start. First, this place looks awesome. Way different from some of the other local Zaxby’s. However, the lobby was filthy despite there not being another person there. The staff taking the order was unfriendly and incompetent. He got irritated that we didn’t understand his mumbled “sauce..?” after we’d told him during the ordering process which we’d wanted. Drink machine’s ice didn’t work. Ice machine’s ice didn’t work. Got ice from behind the counter, then the drink machine’s drinks were completely flat, and the water coming out of it was room temperature. Got plain water from behind the counter because they didn’t have a full selection of drinks back there. While this was going on, watched the manager take a break from her phone long enough to explain to someone on the crew how to cut toast in half. It seemed like a process. Waited 18 minutes for food, according to the receipt. They lost half our order and hadn’t made it. Turned out the toast she was teaching him to cut had been ours as it was cold and, somehow, underdone. Boneless wings were drenched in sauce, fries had no salt and were over cooked to the point you could have used them as kindle. We had to go back up again to ask for cutlery. Men’s room is out of order. I’m watching a fight between staff members on the floor as we speak. We paid $40 for this. All I can do is laugh.