Palmera Inn & Suites

Category: Hotel in Hilton Head Island, South Carolina

Address: 12 Park Ln, Hilton Head Island, SC 29928, USA

Phone: +18436865700

Reviews

Erik

Oct 30, 2022

Our stay at Palmera has been enjoyable. For the price per night it’s been a good stay with friendly staff. The free breakfast is ok, mainly for those looking for something on the run. Really enjoyed the fact that they had free coffee in the lobby 24/7. Apparently this place is know for having pet-friendly rooms, so if you’re looking to vacation with your furry friend this might be a good spot for you.

Noah Denton

Oct 30, 2022

Shay is extremely polite and professional. Love this hotel and staff

Robert Howard

Oct 30, 2022

Rooms are fantastic,but the failed to tell me they rented out the conference room for a party. Loud music can be heard through the walls. When I called the front desk no help.

yolanda stevenson

Oct 29, 2022

This is a very nice place. I would like to revisit it in the near future.

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Questions & Answers

What are the specific policies regarding pets?

Marie Turowski | Nov 1, 2018
Palmera Inn & Suites | Nov 1, 2018

The Park Lane Hotel & Suites is a dog friendly hotel. There is a $60.00 non-refundable dog fee for 1 or 2 nights, and a $90.00 fee for 3 or more nights. The non-refundable dog fee is for deep cleaning of the room at check out. Hope to see you soon at the hotel.

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The front desk Reception was VERY helpful when we got locked out our room an exchange rooms so that we had a comfortable stay while at there resort. 2 thumbs up for excellent customer service we will definitely be back soon

Amard Roseborough | Oct 31, 2021
Sonia Gaither | Oct 31, 2021

Yes Yes we came down for a birthday and it was wonderful I would definitely recommend this place for anyone it was awesome and we will stay again the staff was great very good supervision we enjoyed our room it was amazing just love it love it love you

How many tennis court ?

Jose Labrador | Oct 31, 2021
Palmera Inn & Suites | Oct 31, 2021

We do not have tennis courts on our property, but there are many near by. Feel free to contact us directly and we can guide you to the best facility for your needs!

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How best to get to the beach from hotel by bike or walk?

Jeff Hess | Nov 1, 2018
Jay Dinner | Nov 1, 2018

By bike less problem parking

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Is it dog friendly

Jeanne Rither | Oct 31, 2020
Palmera Inn & Suites | Oct 31, 2020

Hello and thank you for your interest in Park Lane Hotel & Suites. We are pet friendly. Fees due apply so please make us aware when you are making your reservation. We hope to see you soon!

I see that the rooms look dated. Are those old photos that I am looking at? Thank you!

Niyah R | Oct 31, 2020
Palmera Inn & Suites | Oct 31, 2020

All the rooms have been recently updated! Each room is a suite, which includes full kitchen and new larger bathrooms!

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What time is check in?

Kimberly Faz | Nov 1, 2019
Palmera Inn & Suites | Oct 31, 2020

Check in is at 4pm

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Do they have bike rentals onsite? If so how much?

Tamara B | Nov 1, 2019
Palmera Inn & Suites | Oct 31, 2020

Please check with our Front Desk Staff on this! We can recommend a the best bike rentals with delivery right to you!

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Do they have tennis courts, if yes, why no pictures anywhere?

Tamara B | Nov 1, 2019
Palmera Inn & Suites | Oct 31, 2020

We do not have tennis courts on the property.

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Is the pool heated?

Tamara B | Nov 1, 2019
Miranda J. Bailey-Quick | Nov 1, 2019

Not really. But there is a hot tub.

what size dog is allowed? the price of 2 dogs for 5 nights? bottom floor

Lynn Debow | Nov 1, 2018
Palmera Inn & Suites | Nov 1, 2018

Up to 75 pounds for a dog. The price for 5 days 2 dogs is $90.00.

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How long does it typically take this Hotel to refund your security deposit?

Sir Jo | Nov 1, 2018
Joseph Mcneal | Nov 1, 2018

I git mine back within 24 hours of checking out

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How far is the beach from here

Tonya Whaley | Nov 1, 2018
Jasmine Caldwell Smith | Nov 1, 2018

Maybe 5 minutes driving time to colgony beach entrance. But there are several parks a little past park lane that you can go through and park for beach access thats not as crowded I would highly recommend.

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What is the breakfast like here? Does it include hot items like sausage, eggs and bacon or do they just have things like cereal and muffins?

Stephanie Page | Nov 1, 2018
Jay Dinner | Nov 1, 2018

No eggs no bacon ,just cold cereal, and toaster pancakes, coffee and muffins

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Is there a shuttle or easy way to get to the beach without having to park in the parking lot?

Kristina Matthews | Nov 1, 2018
RG. Ward | Nov 1, 2018

Yes. You can use a shuttle service or rent a car. But cycling is better if you are concerned about parking.

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Looking for a place to have a family vacation something that will hold 6 people

Brenda Thomas | Nov 1, 2018
john campbell | Nov 1, 2018

I have a family of 7 and was very comfortable there for a week

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