Airport Automotive

Amber Sulser

My husband called Airport Automotive in West Columbia, told them we had a Landrover that was leaking anti-freeze, we needed the brakes replaced and would like an oil change. The person he spoke to assured him they could handle the repairs. We took the car to them and dropped it off on a Sunday night. After 2 days we hadn't heard anything so my husband called them and spoke to a different person who said, "Oh, yeah, we don't work on Landrovers." My husband said he had spoken to someone else there that said they did so then we received a call back and they said they could work on it. By Thursday they still hadn't fixed it but called my husband to say they could do the oil change but really didn't feel as if they were qualified to do the other repairs on a Landrover. So on Friday (after not having the car for almost a week at this point) my husband goes to pick it up. They charged us $191 to run diagnostics on it even though they decided they cannot work on Landrovers and for an oil change. Why run diagnostics if you have decided your mechanics are not qualified to work on Landrovers?? To top it off, they had apparently kept it parked under a tree all week which dripped thousands of tiny drops of sap of some sort all over the car that will not come off. Multiple car washes later and the sap is still there. They gave us the run around, kept the car for a week, charged us to run diagnostics for repairs they were never going to do and I now have sap all over my car! VERY UPSET "customer" here. Will never go back.

MacKenzie Dowse

We live out of state and were previously quoted $4000 for repairs that were not necessary for our vehicle. We have used Airport Automotive before when we lived there so opted to try again. So worth the 5 hour round trip to have them repair our vehicle. Not only did they save us thousands, they were super friendly and very timely with their repairs. I would HIGHLY recommend them!

Terry FREEMAN

Went to get my jeep checked because of engine lights. Kept my jeep for nine days charged me almost $1600.00 and now have more lights on than before.

Lee Keisler

Terrible customer service. They will lie to you about progress on vehicle. Would not use them to put air in my tires.