Milwaukee Electric Tool Corporation

Eli Brown

Nothing in stock and very misleading. They will say it’s under warranty but then send you a bill for over half the cost of a new tool. Swapping brands, goodbye Milwaukee.

Jason M

The Customer service is appauling. I needed help filling out a rebate. The customer service representative said to just enter every possible zip code for Home Depot. Where am I going to get a list of all Home Depot zipcodes... to get it to work. As I try to enter another zipcode the customer representative then said that's all the help he could offer and wanted to drop the call without solving any issue. I asked to speak to a manager. He put me on hold for 2 minutes and then said they are busy they will call me back. I previously called over a week ago about another customer service issue and they said that a manager would call me back. Which still has not happened yet. I think Milwaukee Tool might have the worst customer service in the history of customer service programs on this planet. First, they don't follow up with customers when they said they will (lying to a customer). Second, they are trying to get off the call as soon as they take a call and yet still don't resolve anything. Third, each representative I have spoken to date has an attitude immediately on the call. For a consumer of your products whom has spent thousands of dollars and needs help filling out a form on your website as it is broken. That customer is ignored, not helped, and hung up on has to be some sort of record of how not to treat your customer.

David becker

Great service here... guys are cool and efficient.

Darnell Jordan

Very professional