La-Z-Boy Furniture Galleries

Charlie Johnson

Salesperson was very nice and knowledgeable. She guided us in our purchase without being overbearing. Enjoyable experience.

Freddy Edgerton

It has taken me over a year to find a new recliner that I liked enough to purchase. I have been to almost every furniture store in my area and finally found it at The La-Z-Boy store on my second visit with 8 months between visits. James, the sales man was very patient and knowledgeable. Even though it's going to be a few months, thanks to the supply chain crunch, before it is delivered, I am excited. Thanks LZB.

Kristen Lamb

Update: La-Z-Boy ended up delivering my recliner at no charge. I did not request this but received a call from an employee who told me and set up the delivery. The chair is high quality and looks even better in person. Guys handling the delivery were efficient and professional. Changing review from 4-stars to 5-stars. Thank you for making the effort to make it right. Overall, pleasant experience. Business staff was very friendly and not pushy. The only reason I’m not leaving a five-star review is due to some misleading information related to price and the material of the chair (my understanding was I could choose any material for the same price besides performance material - labeled with a green sticker). In the end, I paid the additional for the material I wanted, but I do feel this information could be more transparent on La-Z-Boy’s side. I can understand price increases for power recliner options, etc., but not for an alternative material that is of equal quality/value (was told the only reason for the material increase is because La-Z-Boy will not be able to use material that is pre-cut for the style of the chair, which seems silly for a company that’s using machines to create and cut patterns anyway). All that to say, the staff here is great… La-Z-Boy’s policies, pricing, and transparency— not so much.

Beverly Johnson

Was a great visit. Very helpful person