Address: RSM Plaza Ground Floor, 801 Nicollet Mall Suite 117, Minneapolis, MN 55402, USA
Phone: +16123381467
Sunday: Closed
Monday: Closed
Tuesday: 9:30AM–3PM
Wednesday: 9AM–3PM
Thursday: 9AM–3PM
Friday: Closed
Saturday: Closed
Jon Berg
Tom has been repairing my shoes since 1990. At that time he nicely fixed a bad re-sole job done elsewhere. He has repaired damage I once got from brushing my Prada boot against a big rock, and I could not even tell it ever happened. Communication is key, so tell him what you want, and that you appreciate his best efforts. I am picky and he knows it, so it's always excellent work. For example, I request no nails for new heels, so he uses no nails and they still hold great. In response to the unhappy review below, if there was an oversight or misunderstanding, go talk to him at the time it happens. He is a reasonable person who wants his customers to be happy.
Michal Rafael
I needed two pair of boot heels replacements. The owner did a great job, with the exception of the hot glue residue on my black suede boots, that cannot come off. I also brought a shoulder bag to have the zipper fixed, he did not fix it, but I was charged and paid for all the services requested. He should be held accountable, but I do not trust that he will not fix it again and charge me, frustrating. He seems to be a nice guy and I understand the struggle small businesses are going through, but it helps to give the customer what they paid for. Just my opinion.
City Boy
Great place nice guy decent work a little less then expected
David
Waited a a week to get my shoes glued in one spot. Picked them up and nothing was done. Charged me $18.
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