Thornhill Toyota

Category: Toyota dealer

Address: US 119 South, Admiral Rd #63, Chapmanville, WV 25508, USA

Phone: +13048558200

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–6PM

Reviews

Stephen Harmon

Aug 19, 2022

Purchased a 2022 Corolla hybrid No room for negotiation.I was charged a $500 deposit and was told by a few Toyota dealerships that it isn’t unheard of but it was questionable. The shipping $1500 and $500 dealership fees are rip offs . The salesperson Shelby communication isn’t very good after purchasing. Didn’t even bother passing my email to the service center to have a part shipped nor did he do a walk around of the car after I bought it or show me any features I was left guessing..service center guy said the sells guys communication is terrible . All extended warranty you buy are over priced 3rd party warranty’s that aren’t backed by Toyota so I’d stay far away from them . I’d recommend going to another dealership if you want extended warranty’s because they are a bit more flexible and don’t like hard nos and I got mine for almost half the price . Very pushy with these extended warranty’s I had to say no 6+ times before saying yes so he would stop asking . Had so much Equity a extended warranty was pointless . I got passed back and forth for weeks about getting my money back for a part that I finally got a manager who took care of it . Took over 6 weeks to get a check from the warranty’s I did cancel .also pointed out a $100 off coupon I had found on there website they never applied. In the future I’ll probably never do business here again . I’d recommend going to ball or Moses for a better experience.

Earl Menary

Aug 11, 2022

Bought a Pontiac Solaris, a few months ago 2009, they say they do a 25 point inspection, the first time I went to open the passenger door it came off, I hardly drove this car since I had it, went to start it and the car won't start, the light work the radio will not, I have not even put 500 miles on the car, now I have to pay to have it tow and fixed, I don't think they did a inspection on this car at All, because there was a lot of dirt around place will you would have to inspect.😡

T T

Jul 27, 2022

I love paying for stuff that's supposed to be free,if you didn't buy from them

J Thaxton

Jul 11, 2022

We drove an hour and a half after confirming that they accept the Toyota plant deal. We get there and drive the car we wanted and was ready to buy, then they said that we can't use the Toyota plant deal on hybrids. They said it was a Toyota rule, which is a lie! It was a made up rule of theirs on the spot. They are liars here and I will not be back and I wouldn't recommend them at all!

Thanks! Your review is awaiting moderation.

Questions & Answers

Why is it important to check your car fluids?

Thornhill Toyota | Sep 30, 2022
Thornhill Toyota | Sep 30, 2022

Maintaining your car fluids contributes to proper vehicle performance and enhances passenger safety.

How often should your car fluids be checked?

Thornhill Toyota | Sep 30, 2022
Thornhill Toyota | Sep 30, 2022

Fluids should be checked at each regular service visit.

What rental cars does your dealership offer?

Thornhill Toyota | Sep 30, 2022
Thornhill Toyota | Sep 30, 2022

If you want to rent a Toyota car, a spacious SUV, a rugged truck, or a gas-saving hybrid— all that's available and more here at Thornhill Toyota.

What are indicators you need brake service?

Thornhill Toyota | Aug 31, 2022
Thornhill Toyota | Aug 1, 2022

Some indicators are: increased stopping distance, excessive brake noise, abnormal brake pedal feel, pulling or vibration during braking, and excessive brake dust on wheels. If these things apply to your vehicle, you can schedule a car service here!

How often is an oil change needed?

Thornhill Toyota | Aug 1, 2022
Thornhill Toyota | Aug 1, 2022

You can find out by following the suggested vehicle service schedule in the owner's manual!

Do you guys offer any new car specials?

Thornhill Toyota | Aug 1, 2022
Thornhill Toyota | Aug 1, 2022

Yes! Find out more details about our specials on our website!

Do you have any service specials?

Thornhill Toyota | Apr 3, 2022
Thornhill Toyota | Apr 3, 2022

Absolutely! Find out more on our website!

What pre-owned models do you offer?

Thornhill Toyota | Apr 3, 2022
Thornhill Toyota | Apr 3, 2022

We offer a wide selection of used vehicles from different makes and models. Check out our used inventory online or visit our dealership today!

Do I need an appointment to test drive a vehicle?

Thornhill Toyota | Apr 3, 2022
Thornhill Toyota | Apr 3, 2022

No, you do not need an appointment to test drive a vehicle, but it is recommended to book a test drive to make sure we have the specific model ready for you.

How do I cancel my service appointment?

Thornhill Toyota | Apr 3, 2022
Thornhill Toyota | Apr 3, 2022

To cancel your appointment, please call our service department.

How do you schedule a car maintenance?

Thornhill Toyota | Apr 3, 2022
Thornhill Toyota | Apr 3, 2022

You can book a service by calling our service center or by going online and scheduling a service appointment.

Do you guys offer certified pre-owned Toyota models?

Thornhill Toyota | Apr 3, 2022
Thornhill Toyota | Apr 3, 2022

Yes, you can browse through our CPO inventory on our website!

Can we purchase tires at the dealership?

Thornhill Toyota | Feb 2, 2022
Thornhill Toyota | Feb 2, 2022

Yes, we have tires for sale.

Do you provide financing?

Thornhill Toyota | Feb 2, 2022
Thornhill Toyota | Feb 2, 2022

Yes, financing is available depending on your credit score.

Are there rental cars available at this dealer?

Thornhill Toyota | Feb 2, 2022
Thornhill Toyota | Feb 2, 2022

Yes, we provide various Toyota rentals at our dealership.

Are you open on Sundays?

Thornhill Toyota | Feb 2, 2022
Thornhill Toyota | Feb 2, 2022

No, all of our departments are closed on Sunday.

Can I sell my car here even if I'm not buying another one from you?

Thornhill Toyota | Feb 2, 2022
Thornhill Toyota | Feb 2, 2022

Yes! We are happy to buy your car from you even if you don't buy one from us.

Are 2022 vehicles in-stock?

Thornhill Toyota | Feb 2, 2022
Thornhill Toyota | Feb 2, 2022

Yes, there are 2022 vehicles available!

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places