State 48 Rock House

Category: Brewery in Phoenix, Arizona

Address: 2530 W Happy Valley Rd suite 1269, Phoenix, AZ 85085, USA

Phone: +16235817553

Opening hours

Sunday: 11AM–10PM

Monday: 11AM–11PM

Tuesday: 11AM–11PM

Wednesday: 11AM–11PM

Thursday: 11AM–11PM

Friday: 11AM–1AM

Saturday: 11AM–1AM

Reviews

Candice Kovach

May 22, 2022

I was initially exited to try this place as I had heard a lot about it. However after being seated, no waiter stopped to even grab waters/drinks for the table for almost 10 min. We finally got drinks after i spoke to the hostess. Im pretty sure the waiter that did take care of us was not actually assigned to us. After food arrived, there was no check on how the food was and it again took ages to get a box and the check. I fully understand that many places are short staffed. However, when there are multiple waitstaff passing our table and another table gets seated next to us and gets water before us, there is a problem. Not a good first impression at all. Food was ok. We got fish tacos, southwest chicken pasta, pretzels and a kids meal.

Stephanie B.

May 9, 2022

Despite the poor reviews, we decided to give it a try. We were greeted fairly promptly (2 minutes) and sat at a high top near the bar. Server came and got drink order, and because we read the reviews, we placed food order at the same time. Beer flight came out quickly- and all were nice and cold. A male that was not our server brought food out, placed it down, and the walked away. Didn’t ask if we needed anything, just walked away. The entire time we were eating, nobody came to check on how the food was, if we needed condiments, drink refills, anything. Our burgers were good, cooked just right, and a good temperature. Both of our fries were cold and hard, but nobody came to check on us, so we ate them. This venue has great potential. Great location, great concept with outdoor games (corn hole, ping pong) music, TVs with sports, and lots of seating options. I felt like it was bing run by ADHD 5 year olds. There were 4 tables within my eyesight in various stages of cleaning. Someone would clear a few dishes, and then never come back to finish. There was a bus bin sitting on the booth of one table the whole time we were there. The dirty tables brought in some flies who then bothered us at our table. Several times I saw servers and 2 adult males standing around socializing. One adult male did bus one table while we were there, so one out of 4 got cleaned up, but the rest did not. I should say, we were there on Mother’s Day, (Sunday) about 5:45 and it was not terribly busy. You guys have the food down pretty good from what we experienced, work on some training and procedures (or hire a busser) and check on your customers. Customers first, cleaning second. Everyone cleans.

Stella Brown

Mar 30, 2022

Pretty expensive place to be, but the music was great, the food was good, and the drinks were delicious. Plenty of options that weren't beer. The customer service was also excellent.

Rick Barksdale

Jul 26, 2021

Ordered the brussel sprout appetizer. The first attempt was burnt and lacking balsamic. The second attempt may have been more burnt and while it had balsamic, it lacked bacon. Entrées were even worse. The pasta wasn't just al dente, it was undercooked, several sampled and agreed. The salmon was not just undercooked, but completely raw, both times it arrived. Alexis, the waitress was amazing and extremely helpful. She was not only embarrassed by the poor food, but also the rudeness of the manager. He was dismissive and very disinterested in hearing about the errors. It was not until I mentioned that I regularly write reviews that he showed even basic concern. His attitude was atrocious and extremely unprofessional the entire night. If it wasn't for such a great waitress in Alexis and a great band playing, it would have been the worst restaurant experience ever.

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Mar 31, 2021
State 48 Rock House (Owner) | Apr 1, 2021

All of the required practices by the state such as no dancing, wear a mask when walking around, limit on capacity, limit on how close guests can be, staff must wear masks and wash hands frequently, no shareable condiments, sani stations, higher concentration sanitizer used nightly to disinfect, sick staff must immediately get tested and contact tracing.

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Does this location offer carryout?

Emily McGlosson | Mar 31, 2021
State 48 Rock House (Owner) | Apr 1, 2021

Yes, and you can also order via the website with contactless payments online. The entire menu is updated and easy to use instead of calling when its loud!

Can I make reservations there for a party of 8?

Sher F | Dec 1, 2020
State 48 Rock House (Owner) | Dec 2, 2020

Right now with limited capacity we are not doing any reservations on friday or Saturday, and other day yes you can!

Is there a band tonight

Karrie Moore | Oct 2, 2020
Jeffrey El Jefe | Oct 3, 2020

Yes

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