Valley View Health and Rehabilitation, LLC

TheMrs Henry1116

This is the worst nursing home I’ve ever had any dealing with in my life! My mother suffered several falls, terrible skin tears, a bedsore, never given water by the staff, food tray sat down and no one helped her eat, many times she was found saturated in urine! So much urine a puddle of urine was behind her chair! The admin staff will lie and try and cover up abuse! No one ever knows where the injuries came from! And never an explanation could be given! Nor did they even care. If you are considering this facility, I would recommend to go elsewhere! This is not the place to put your loved one! The care compassion, RESPECT, and love is NOT at this facility! Please beware!

Ashley Darmer

My mom was there for physically therapy. She had been sent to another rehab facility closer to home however they did not give my mom the best care. I contacted Jessica who works in admissions to see about getting my mom transferred to valley view. She jumped right on it and made it happen. She understood all my concerns when it came to my mom. The staff took great care of my mom. The therapist did an amazing job at getting my mom back on her feet! I just want to say a huge thank you for everything y’all did for us!

MsSGM2

ABSOLUTELY THE WORST! This institution should be shutdown by the State! Against my better judgment, I had my niece, who is 100% blind in right eye and 30% in her left eye admitted for rehabilitation straight from Madison Hospital today. She and I arrived at approximately 4:00 p.m. Staff took her out of my truck, took her to her room on the rehabilitation wing. We didn’t see a nurse or any staff member to explain they schedule, procedures, etc until almost 1 1/2 hours later. The nurse that was sent was totally irritated, unconcerned and act as if we disturbed her! Upon getting no help, I decided to find someone to help us get adapted to this awful situation. I fortunately went in the hallway and Nurse Moreland asked if she could help me and after I expressed my concern, she graciously came back to this outdated, uncomfortable room and explained the rules and procedures there! Now at 6:00 pm tonight my blind niece with an amputation pushed the call button for help to the bathroom and just texted me at 7:20 pm to inform me that nobody been there to respond to the call button! Who is in charge of this facility and why aren’t they there to be sure patients in that wing are properly cared for! Just an abomination! 😡

Makayla Shaw

What you guys have done to Mrs Henry mother is so sad, abuse is allowed here & you guys should be shut down!