Hall County Department of Family and Children Services

Category: Social services organization in Gainesville, Georgia

Address: 970 McEver Rd, Gainesville, GA 30504, USA

Phone: +17705325298

Opening hours

Sunday: Closed

Monday: 8AM–3PM

Tuesday: 8AM–3PM

Wednesday: 8AM–3PM

Thursday: 8AM–3PM

Friday: 8AM–3PM

Saturday: Closed

Reviews

R

Oct 26, 2022

No one answers phone. They pass the buck by saying if I don't call you back within 48 hours you can call my supervisor and when you call their supervisor, she says the same thing. Call her supervisor!!!! I glad my emergency of my account being hacked isn't important.

Natasha washburn

Oct 21, 2022

Terrible service, you cant even call to talk to them its all automated so they dont have to do the work

Vernice Bailey

Oct 21, 2022

I have case manager Rhonda LaPointe! I have been calling this lady for an entire week now and I have even left voicemails. It’s crazy because she has not returned my call in regards to my benefits. Unprofessional and lazy.

Greg Simpson

Oct 20, 2022

Took a friend, closed at 3. Phone message said open till 5. This is a typical government agency. They make it hard for needy families to speak to or get on the phone . COVID is over get back to you full force

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Questions & Answers

Why have a phone number to reach you by when you don’t a answer

Chris Moore | Oct 31, 2019
Nicole Keller | Oct 30, 2020

Beaurocracy.

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How can I find out someone’s case workers name?

Susie Hubbard | Oct 31, 2019
Rob Zatkowski | Oct 31, 2019

This area is usually answered by users like yourself.

How do i get ahold of my caseworker i've left messages an still haven't gotten a response

adam ridall | Oct 31, 2019
Lisa Gregory | Oct 31, 2019

If you had if your caseworkers not calling you back then you call and leave a message for her and the supervisor has 24 hours to contact

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Can I get a Medicaid application mail to me

Brenda Cantrell | Oct 30, 2021
Honesty Taylor | Oct 30, 2021

Not sure but they have them on site in A box outside the door and you can fill it out and put it in the other box labeled drop box.

Why won't anyone ever Anwser the phone

Melissa Cooper | Oct 30, 2021
Angela Smith | Oct 30, 2021

The office is closed due to covid.

I was suppose to get my food stamps in the 13th but I still do not have them. I have called and left msg for a week now. How do I get someone to help me. On the Gateway app everything says approved but I still have no $ on my card.

Shana Patterson | Oct 31, 2019
Elke Doddridge | Oct 31, 2019

Had phone interview scheduled for a renewal. Stayed by phone for three days. Called and did all follow up as required. Got letter in the mail saying I did not keep my phone appointment and food stamps were canceled.

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When are the Hours open?

nancy nugent | Oct 31, 2019
Tressie Patta | Oct 31, 2019

7 4pm

Can somebody apply for temporary benefits??

Kimberly Ridlehoover | Oct 31, 2019
Tressie Patta | Oct 31, 2019

Yes u can for food stamps, medical for your children and pregnant mother's.

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will it be closed on the 31st?

Valerie Alonso | Oct 31, 2019
Brooke Moone | Oct 31, 2019

Most likely

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Will I still be getting my food stamp 23rd of each mouth

Charlotte Fields | Oct 31, 2019
Mark N. Middleton | Oct 31, 2019

You can buy soda.

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How do we go about direct deposit kids support check.

johnny wilson | Oct 31, 2018
Mark N. Middleton | Oct 31, 2018

Contact DFCS. I sm sure they can direct you to the proper channels. I don't think you will be able to access your spouses bank sccount.

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Does Hall County help with rental assistance

Tiffany Vaughn | Oct 31, 2018
JP Hendrix | Oct 31, 2018

They do under certain conditions

I have medical problems, I have a need of treatment of retinopathy hemorrhage. Can I get some kind of assistance with this. Thank you.

HILDA RODRIGUEZ | Oct 31, 2018
Gail Wright | Oct 31, 2018

Go to good need at noon. They have a clinic there. It is off of queen city hyw

I received a letter saying it was time to renew my food stamp case. I went to the office and did it. I wrote down the number confirming it was done. A week later, I got another letter saying the same thing. I took it to the office and they verified

Tracy Garrett | Oct 31, 2018
JP Hendrix | Oct 31, 2018

The state of Georgia can be so backwards sometimes try using the website it's much more efficient

If I know there are children in danger because the mother of the children as strong out on drugs what is my course of action?

Pat Reese | Oct 31, 2018
JP Hendrix | Oct 31, 2018

Call the state 1-800 number on the website

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I have completed my application for food stamps,I was expecting them 12/21/2017.My balance is saying 0.Need help

Tammy Grindle | Oct 31, 2018
JP Hendrix | Oct 31, 2018

Call your caseworker

i applied for medicaid for my son and its been almost two months and i haven't received a respond on if he will get qualified or not. how long do i have to wait until i hear something

Mai Vargas | Oct 31, 2017
Andrew Mycoskie | Oct 31, 2017

yes it typically takes upto 60 days - 2 months. if it exceeds 3 months call up there ( its better to show up in person ) and speak to a supervisor.

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Can i mail my benefits

Angie Porter | Oct 31, 2017
Samuel L. Skeen | Oct 31, 2017

Probably. If not you can go online to do them

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What kind of paperwork do I need when applying for benefits?

JP Hendrix | Oct 31, 2017
Samuel L. Skeen | Oct 31, 2017

They'll give it to you.

How do you get food replacement. For the storm electric outage

Linda Smith | Oct 31, 2017
Samuel L. Skeen | Oct 31, 2017

Go to the office and tell them you had power outage and they'll replace it

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