Miller-Keystone Blood Center

Matt

Great spot to donate. Overall experience was wonderful. I have been donating here for a while. Woman at the front desk is so kind an so is the rest of the staff save one which leads me to my only complaint: Need to have the Catina Lady show a little more appreciation for those of us who are there donating for free. The woman can be very rude. Previously, there wasn't staff at the cantina afterwards and you would go and get your own drinka and snacks and sit down at the table. Now, you are not allowed to take items out of the refrigerator and she will let you know it. I got yelled at (yes, yelled) because I had my legs crossed and was leaning back. She sternly explained to me that I need to have my chair pulled in and elbows on the table. Pointed out a notice to the staff that my back was to that is how I needed to be seated. She will write your time that you are allowed to leave on your paperwork and you better have it ready to show her. I do understand that they are regulated for their policies but a little compassion goes a long way. This is the 3rd time I've encountered her and this isn't an isolated incident. Makes me hesitant to go back.

Deb Ft Lee

Great place to go to, to do something nice for people. Very nice staff. They treat you very well there.

Morgan Stevens

I really like it here - every one I have had interactions with is very nice :)

Jeff Hahn

The easiest way to see how good M-K is at what they do, from a customer service perspective is to first donate blood at an American Red Cross donor site or drive, and then try M-K. I am NOT saying anything negative about ARC- both of these valuable organizations provide critical services to our communities, and they do it well. But after moving to the Lehigh Valley and experiencing the M-K process, it's clearly a friendlier, more comfortable, more pleasant experience- hands down. Additionally, the ability to pre-screen at home via the internet is a huge value to expediting the process once you arrive on site.