United States Postal Service

Sky Blue

12-30-2021 I went to pick up my daughter mail at her po box and check when P.O. Box was due for renewal. Then renew 6months. Mary was at the window. Mary said she couldn’t give me the P.O. Box expiration date because it was more than 30 days out. Then Mary said , maybe February. My daughter called the office and was told to return to post office the next day. We were unable to renew online, received an error. 12-31-2021 I returned to the post office, Mary again said she couldn’t give me the renew date! She said Lori would have to look it up for you. Lori was their yesterday, Mary didn’t ask then! Arrived at 1:10pm - left 1:33pm. Lori gave me the renewal date and I completed the renewal form including check for payment. Lori said you can only renew online within 30 days before.

Christina Garl

I had an appointment for a passport application. I arrive well before my appointment time. I rang the bell repeatedly. I could hear people in the back. After ringing the bell repeatedly, knocking and calling out, trying to call, until after my appointment time was over. Idk how I'm supposed to apply for my passport. This is insanity. No wonder usps is struggling, their service is horrible. I wish I could give negative stars.

robert armstrong jr

I give two stars not because the service is bad, but due to the poor site and terrible parking. Very tight when there is a line waiting for an open window. Frontline staff are great. This new post office was built for convenience and looks, not the for the community needs. A true shame. I now go to Palmyra instead.

Max Stevens

People here are so lazy. I live at Hershey Plaza, and the post office refuses to deliver packages to the upper floors (2-10). We even have elevators and we pay the post office good money to deliver packages right to our doors. The post office expects elderly and disabled people in wheelchairs and on oxygen to walk up tp the post office and pick up heavy packages. It is a disgrace when the post office has healthy workers who can simply take a few extra minutes to deliver a few packages a day. When you call to complain, they act like you are asking them to move Mount Everest.