Café Zupas

Amber Miller

It wasn't very busy but we waited at curbside pickup for over 15 minutes after it said it would be ready. The car next to us had been waiting longer and they finally left. I'm not sure if they were able to cancel their order or what happened there. We finally went in and they told us it would be at the pickup table but it wasn't and apparently they had made it and forgot to do anything with it. After we got to our hotel, I noticed my salad was missing half of the ingredients. I love other Zupas but this experience was all around frustrating and disappointing.

Madelyn Blanchard

Food tasted fine (except for my husband’s soup which he had to send back because it was too salty) but there was only one cashier during the Friday dinner rush. It’s an inefficient and frustrating process they use where guests watch their food that is ready and sitting getting cold while the cashier twiddles her thumbs and waits for another employee to gather up the guests’ food and tell her to ring it up. Plenty of employees and yet the time it takes once your food is ready before you are allowed to pay and go sit down is unacceptable. Don’t waste your time. For the price, you might as well go to a sit down restaurant.

Tonya Cox

We got the protein bowls. It wasn't much food. I think I would stick to a salad and the small vs the large because the small isn't worth the cost difference. Just get the large. But the food was good and came with a yummy roll and chocolate covered strawberry. I didn't know that and was pleasantly surprised. A good healthy choice for fast food.

L B

Two of our 3 soups were too salty to eat! The pumpkin soup and especially the chicken noodle were disgustingly salty. My kids wouldn't touch it. I thought they were being dramatic but then I tasted it and totally agreed. Then in contrast the Mac and cheese was watery and had no flavor at all - none whatsoever! Also docking stars for their food line. We had an order for 7 members of our family and had to repeat the nitty gritty details of the huge order no less than 4 times to 4 different people. Huge waste of employee's and customer's time! I know there is a better way to do this!