Telecharge

Category: Event ticket seller in New York

Address: 520 8th Ave, New York, NY 10018, USA

Phone: +12122396200

Opening hours

Sunday: 9AM–8PM

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–8PM

Reviews

Cheryl Robinson

Oct 26, 2022

I am completely shocked. Last night, two of our group of 12 tested positive for Covid. That means 4 can’t go so I called without much hope in being able to switch the tickets and thought I’d be out $600 dollars (since I had gifted them.) I could not believe it when she told me that I could def cancel the tickets with no issues. She gave me back the cost of the ticket AND the handling fee in less time than I anticipated being on hold. Better yet? The call center seems to be in America so there were no language barriers at all. I’m telling you: I walked away shocked at what a good experience this was AND…my four friends will still be able to see the show at a later date! That’s old fashioned service right there. Good job, Telecharge!

Kirkland Campbell

Oct 15, 2022

They are terrible at what they do. They don't organize their sales properly and try any schemes and what not just to get you the consumer to pay for more for their services which is disgraceful!

Lorraine Wright

Aug 26, 2022

Great staff and ease of ordering tickets online. Wish they still mailed tickets easier for some not owning a printer.

Alon Juwal

Jul 7, 2022

Worst website ever. Bought tickets for Dear Evan Hansen. Card got charged but no confirmation email, no nothing. Ridiculous.

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Questions & Answers

why can I not get to the website

A Google User | Oct 30, 2018
Susan Pane | Oct 30, 2019

Neither can I. My phone says clean my cookies which I have done. This has happened other times as well.

Do I pick up tickets the night of the show as long as I have the order number?

Ann Brennan | Oct 30, 2018
Nathaniel Foresti | Oct 30, 2018

You need a valid photo ID and usually the card used for purchase

I have tickets to see A Bronx Tale for tomorrow afternoon. There is supposed to be a nor'easter hitting tonight - Tuesday - into Thursday morning. I may not get into the city. Can I get a refund or future tickets?

Barbara Friedman | Oct 30, 2018
Denise Valeggia | Oct 30, 2018

Probably not but call the theater

Bought tickets to Shanghai dance troupe in Boston 1/12 performance but have not received tickets / notification of how I will receive tickets.

Susan Manzon | Oct 30, 2018
Jaslean LaTaillade | Oct 30, 2018

It may take a day or so. That said, suggest emailing customer service. I think they should provide a response, more reliably than the phone number. Hope this helps, and good luck. An organizational overhaul of Telecharge is sorely needed

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