Big Sandy Superstore

Category: Appliance store

Address: 330 Southridge Blvd, Charleston, WV 25309, USA

Phone: +13047443134

Opening hours

Sunday: 1–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Mary Hutson

Oct 29, 2022

Autumn was excellent. She was courteous and very helpful.

Ms Mj

Oct 25, 2022

The store itself is nice. The employees walk away from you. I know that the owner has seen my post but I want to make this clear. When the employee walked away I did not buy anything. I went elsewhere. I don't bother with those who don't want to sell products to me.

Ted Lanham

Oct 25, 2022

I have a couple thoughts about my visit to BS. 1. Hanna was very pleasant and a lot of help. 2. I don't like having to log into Google to do this. 3. I wasn't impressed with your process of handling payments. It was very slow. 4. We were going to take the piece with us that we bought and had to stand in line again before picking up the chair in the back of your store. It seems to me that once payment is made the buyer should be able to go to the back of the store at our leisure to get the chair.

Melissa Dawn

Oct 25, 2022

Great customer service! Quick and prompt with cashier.

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Questions & Answers

How to get a job here

D Smacks | Oct 30, 2019
Tom Wedgwood | Oct 30, 2019

She is right. We currently have positions open also!

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my mother bought a motmotion lift chair this past year. the dog chewed the remote and i need to get her another one. but i cannot find them anywhere online. if i call there, can you give me a serial number or order one for me?

Sharon Jeffrey | Oct 29, 2021
Big Sandy Superstore | Oct 29, 2021

Hi Sharon, Motomotion likely doesn't sell parts online, but our service department can help you get a new remote. Please call 740-259-3123 to speak with our service team.

Do you offer rent to own?

Stephanie Knight | Oct 29, 2020
Big Sandy Superstore | Oct 29, 2020

Yes, we have a variety of rent to own options, including some that build your credit and offer 90 day payoff options.

What is your refund policy?

kendra meadows | Oct 30, 2019
Carl Landers | Oct 30, 2019

Pu bad end table , called no problem, they ordered another one just like it had it within 2 days they smiled and said sorry and thank you come by nice as can be especially the Loading department and the salesperson really everybody down there

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Do you carry furniture by Hughes?

Sherry Blake | Oct 30, 2019
Big Sandy Superstore | Oct 30, 2019

We have a great selection to choose from, with many styles that would be similar, but we do not merchandise the Hughes brand.

Why does Big Sandy Superstore sponsor such crude family-unfriendly entertainment, that gross fight and all the unseemly activity surrounding it?

Me Myself | Oct 30, 2019
Shane Robinson | Oct 30, 2019

It's really simple if you don't want to see the crude family-unfriendly fights at the area, be an adult and don't take your children and do not go there problem solved.

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I bought a sofa and love seat and I was supposed to get a recliner for free yet on my invoice it shows that I was charged over 300.00 for the recliner. So, is there to be an additional recliner delivered with the set that I purchased?

Robyn Shelton | Oct 30, 2019
Bean Topp | Oct 30, 2019

A lot of retailers have to show a price for each item on the invoice. The odds are that they reduced the price of the sofa and/or recliner to offset the $300.00 recliner. The total should still be the advertised price.

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How much are your upright freezer

low life | Oct 30, 2018
M CORRIENE WOLFORD | Oct 30, 2018

Wrong number. I'm not Big Sandy's

do u carry boxed fans?

Evelyn Clark | Oct 30, 2018
Joyce Dommert | Oct 30, 2018

No try walmart

Do you have appliance part in store

Lisa Moles | Oct 30, 2018
Big Sandy Superstore | Oct 30, 2018

We do not keep appliance parts in-store. However, we do have our own service company, which can turnaround those parts usually very quickly!

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Do you finance?

Kim Ramsey | Oct 30, 2018
James Hughes | Oct 30, 2018

Ended up getting a refund amd buying elsewhere. Promised delivery date was missed amd couldn't give a straight answer for delivery.

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Do you have baby. Cribs. Or pack and play.

Melinda Skeens | Oct 30, 2018
shane robinson | Oct 30, 2018

They do have cribs

I want to buy a recliner, do u do monthly payments

Donna Adkins | Oct 30, 2017
Big Sandy Superstore | Oct 30, 2018

Donna, we have a variety of finance options, some even with no credit check, that can help make things more affordable. Your local Big Sandy Superstore can explain the choices!

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