Mignone Medical Eye Care

Sherica Ducasse

So I first visited Mignone Eye Care about 5 months ago because everything was looking blurry. The Lady who answered the phone was very kind and gave me an appointment even though they were booked out ,once there I got an exam and was giving eye drops for dry eyes. I was then given an appointment to return in 4 weeks . Second visit went a bit different arrived on time for my appointment While waiting to be seen I noticed that some staff members were very rude and unprofessional to some of the patients .after I got my eyes checked and was giving a prescription for bifocals. I was the told to choose a pair of glasses. When I expressed to the receptionist that I had a pair I wanted to use she immediately told me i would have to pay out of pocket my insurance wouldn't cover my lens if I don't take the glasses they offer .I ended up taking my prescription some places else that filled them for me,and my insurance did cover my preprescription Only to realize that the new prescription is no good .its actually worst than the previous one.

John No

If I could rate lower than 1 star, I would honestly go as far into the negatives as possible. I originally came here around 10 years ago for my first pair of contacts while I was in High School and had checkups every single year since. (It's required to get your eyes checked yearly if you want to get a refill on your contacts.) Meredith Prevor-Weiss was the only person I ever went to for anything eye related, both contacts and glasses, so she would have access to everything related to my files and prescriptions, as she was the one who gave them. For some reason, whenever I would call in to get a checkup so that I could continue to purchase my contacts, I was asked by the woman at the front desk if I knew my prescription, and if not they would charge me extra. I didn't always know my prescription because she would change it slightly whenever I went in, but it made absolutely no sense to me why they would ask me, when they have all the info on the computer right in front of them. Regardless, I would go find my contact lense box and read them the prescription. After a period of around 10 years I went in for my yearly checkup, the last time I have been there, and spoke to Ms. Weiss about how the last pair of contacts I had didn't feel as good as the ones prior, and that whenever I would look at a computer screen, everything was very blurry. To which she responded "that's odd, your prescription hasn't changed in 5 years" Which made no sense to me considering 1. I knew it had and 2. She had all the info on the computer next to her and she could have seen that it changed, plus SHE WAS THE ONE WHO ALWAYS CHANGED IT and I only ever purchased contacts that SHE prescribed for me. Anyway, I went home and dug through some papers and found the Costco purchase history of a few years of contacts, and not only had they changed the last 2 years, but they had changed every single year for the last 5 years. I couldn't recommend this place less.

Eli Buchanan71

I have been coming to Mignone Eye Care for years to get my glasses and my sons glasses and eye care Jane and Flore are the most professional and efficient Ladies I have ever met they get the job done with a smile on their faces no matter what☺️ If you need quality glasses and lenses and quality workmanship please see Jane and Flore at Mignone eye care Mount Vernon NY they are truly the best Thank you for all your hard work ladies!!❤️

Shermain Newell

Yesterday I had a very difficult day due to extreme dry eye! Dr. Paul Mignone could not have been more attentive, kind and understanding if he tried. You and your team made my day and my eyes are already on the mend. Thank you for servicing my community, without you knowing, you just gained a patient for life. It was your destiny to be a doctor, to bring calm to patients at some of the worst times in their lives. I hope my review made your day that much better, because your did mine. Thank you